Xoxoday Loyalife tracks and displays points earned in real time for every eligible action — from app downloads and webinar attendance to completed transactions — giving members and administrators instant, auditable visibility into every accrual.
How Xoxoday Loyalife Tracks Points Per Action
Xoxoday Loyalife gives members and administrators a clear, real-time view of how many points are earned for each qualifying activity. Every eligible action updates the member’s balance immediately after it is confirmed — so there is no ambiguity about what was earned, when, and why. This removes the lag and confusion that come with monthly statement cycles or manual reconciliation batches.Supported Earning Actions
Xoxoday Loyalife recognises a broad range of activities as point-earning triggers. Members accumulate points for completing onboarding steps such as signing up or downloading the company app, attending live or recorded webinars, finishing approved training sessions, and completing both lab-based and non-lab transactions. For example, your organisation can configure Xoxoday Loyalife so that attending a compliance webinar delivered through MS Teams awards 50 points the moment attendance is confirmed, while a qualifying transaction recorded in SAP SuccessFactors or Darwinbox triggers an automatic accrual logged against that specific event. Each rule maps cleanly to a single, auditable action.Real-Time Visibility for Members and Admins
Every point update appears in the member dashboard the moment the qualifying action is verified. Members can see exactly which action generated which reward, including the timestamp and the rule that applied — reducing support queries and building trust in the programme. Administrators get the same granularity through Xoxoday Loyalife’s reporting layer. Point issuance can be broken down by action type, date range, member segment, or business unit, making it straightforward to audit accruals or identify which engagement activities drive the highest participation rates.Platform Integrations That Keep Points Accurate
Xoxoday Loyalife integrates with HRMS and business platforms — including Workday, SAP SuccessFactors, and Darwinbox — to pull transaction and activity data automatically. Point calculations happen on verified, system-generated events rather than self-reported data, keeping your programme accurate and consistent across geographies and business units. Members can receive instant accrual notifications via Slack or MS Teams, so they get confirmation without needing to log into the loyalty portal separately. This closes the feedback loop quickly and reinforces the behaviours your programme is designed to encourage.Configuring Earning Rules Without Custom Development
Programme administrators define which actions earn points and at what rate through Xoxoday Loyalife’s rule engine. Rules can be applied globally or scoped to specific member segments, geographies, or business units. Changes take effect immediately, giving your organisation full control over the earning structure without writing a single line of custom code.Learn more: Xoxoday Loyalife Help Centre — Loyalty point
Configuring Point Earning Rules
Learn how to define which actions trigger point accruals, set earning rates, and scope rules to specific member segments or business units.
Integrating HRMS Platforms for Automatic Points
Connect Xoxoday Loyalife to Workday, SAP SuccessFactors, or Darwinbox so transaction data flows automatically into point calculations.