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Xoxoday Plum delivers digital rewards instantly via email, WhatsApp, or SMS, while physical rewards are dispatched within 2–7 business days depending on the recipient’s delivery location.
Reward delivery speed on Xoxoday Plum depends on the reward type selected. Digital rewards — including gift cards, prepaid wallets, and vouchers — are delivered the moment an order is placed. Recipients receive their reward directly via email, WhatsApp, or SMS, with no manual intervention required from the sender. This instant delivery makes digital rewards well-suited for time-sensitive recognition moments. When a manager wants to celebrate a team win right after a sprint review in MS Teams, or when an HR team triggers a milestone reward through Darwinbox, the recipient gets the reward in their inbox or chat within seconds of the transaction being confirmed. Physical rewards follow a different timeline. Items such as merchandise, branded kits, or curated gift boxes are dispatched after order confirmation and typically arrive within 2 to 7 business days. The exact window depends on the recipient’s location — metro areas generally fall on the shorter end, while remote or international addresses may take closer to the full seven days. Xoxoday Plum sends automated delivery notifications to keep both the sender and the recipient informed throughout the process. For digital rewards, the notification and the reward itself arrive simultaneously. For physical shipments, tracking updates are shared so recipients know when to expect their item. When reward programs are automated through integrations with Workday or SAP SuccessFactors, delivery timelines remain consistent regardless of transaction volume. A quarter-end recognition run distributing hundreds of digital gift cards processes each delivery individually, so no recipient experiences a delay because of scale. For global teams, Xoxoday Plum supports reward delivery across multiple countries. Digital rewards eliminate cross-border shipping complexity entirely, while physical rewards are fulfilled through region-appropriate logistics partners to maintain reliability across geographies. If a digital reward does not arrive within a few minutes, the recipient should check their spam or promotions folder and confirm the contact detail on file. Xoxoday Plum administrators can resend rewards directly from the admin dashboard without raising a support ticket. Learn more: Xoxoday Plum Help Centre — Gift card

What types of rewards can I send with Xoxoday Plum?

Explore the full catalog of digital and physical reward options available on Xoxoday Plum, from global gift cards to branded merchandise.

How do recipients redeem a gift card on Xoxoday Plum?

Step-by-step guide on how recipients access, activate, and spend a gift card delivered through Xoxoday Plum.