Can Plum generate custom reports for rewards programs?

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Custom Reporting in Xoxoday Plum

Xoxoday Plum supports custom report generation, giving your team full visibility into how rewards are distributed, redeemed, and tracked across your organisation. You can define the parameters that matter most — whether that is department-wise redemption, budget utilisation by cost centre, or reward type breakdown by employee tenure. The built-in reporting engine lets you filter, segment, and export data to suit your internal reporting cadence. Reports can be scoped to specific date ranges, reward categories, employee groups, or Xoxo Link campaigns, making it straightforward to produce the data cuts your finance or HR leadership needs without manual aggregation.

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When Native Reports Do Not Cover Your Use Case

For organisations with complex or highly specific requirements — such as aligning reward spend data with Workday, SAP SuccessFactors, or Darwinbox HR systems — Xoxoday Plum’s in-house reporting team can step in. This team works directly with your administrators to understand the exact data structure and format required, then builds a custom report to match that specification. This is particularly useful for organisations running large-scale reward programmes where data must conform to existing financial templates or internal compliance frameworks. If your organisation uses a custom employee engagement data model in SAP SuccessFactors, for example, Xoxoday Plum’s reporting team can map reward data outputs to align with that schema.

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What You Can Include in Custom Reports

Custom reports in Xoxoday Plum can be built around any combination of available data points: redemption volumes, points balances, Xoxo Link delivery status, campaign performance, and more. The specific fields are confirmed during a consultation with the reporting team, ensuring the output integrates directly into your existing analytics or BI workflows. Organisations that need scheduled delivery can request reports to be generated and sent at regular intervals — daily, weekly, or monthly — reducing the manual effort involved in compiling rewards data for stakeholder reviews.

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Custom Reports Alongside Standard Dashboards

Xoxoday Plum’s standard dashboards cover the most common reporting needs out of the box. Custom reports extend this capability rather than replace it. Your administrators can use the native dashboard for day-to-day monitoring while custom reports handle periodic deep-dives or board-level summaries requiring a specific structure. This two-track approach means your team can serve multiple internal stakeholders — HR, finance, and leadership — from the same underlying data, each receiving a report formatted to their exact requirements. Learn more: Xoxoday Plum Help Centre — Xoxo Link