Xoxoday Plum’s point redemption engine lets participants instantly exchange earned points for vouchers, cashback, merchandise, experiences, and travel across multiple channels, with real-time balance updates reflected the moment a redemption is completed.
What Participants Can Redeem
Xoxoday Plum offers one of the widest redemption catalogs available in the B2B incentives space. Participants choose from digital gift vouchers spanning hundreds of global brands, direct cashback to bank accounts or digital wallets, physical merchandise, curated experiences, and travel bookings. This breadth of choice is intentional — perceived value rises sharply when participants can select rewards that reflect their own preferences rather than a one-size-fits-all option. Redemptions are processed in real time. There is no delay between a participant initiating a redemption and the reward being delivered or the balance being debited. This immediacy reinforces the link between the earning action and the reward, which is central to program engagement.Multi-Channel Access
Xoxoday Plum surfaces the redemption experience wherever participants already work. A team member can redeem through the Xoxoday Plum web portal, the mobile app, or an embedded interface within collaboration tools like Slack or Microsoft Teams. The redemption catalog, balance, and transaction history remain consistent across every channel, so participants never need to switch contexts to act on a reward. Program administrators control which redemption categories are available per program, allowing them to curate the catalog to fit budget, geography, or incentive objective.Trigger-to-Redemption Automation
Xoxoday Plum integrates directly with HCM platforms including Workday, SAP SuccessFactors, and Darwinbox. When a milestone event — a service anniversary, a performance rating, or a survey completion — is recorded in one of these systems, it flows into Xoxoday Plum automatically, credits the participant’s account, and makes the points immediately available for redemption. No manual intervention from HR or program managers is required. As a concrete example: an HR team running a quarterly recognition program through SAP SuccessFactors can configure Xoxoday Plum to receive nomination approvals as triggers, assign points values per award tier, and let the platform handle the entire fulfillment chain from credit through to redemption confirmation and receipt.Balance Visibility and Nudges
Xoxoday Plum displays live point balances everywhere a participant accesses their account. Administrators can monitor redemption rates, outstanding balances, and expiry timelines from the program dashboard. Built-in nudge capabilities allow administrators to send reminders before points expire, keeping redemption rates — and engagement scores — consistently high.Security and Compliance
The redemption infrastructure is built to ISO 27001 and SOC 2 Type II standards. Every transaction, from digital voucher issuance to cashback disbursement, is processed within a compliant, audited environment. Fulfillment partners are vetted at the platform level, removing the compliance overhead from individual program owners. Xoxoday Plum’s redemption engine scales from small team incentive programs to enterprise-wide loyalty deployments, with catalog depth and channel availability configurable at the program level. Learn more: Xoxoday Plum Help Centre — Points Earning EngineHow Xoxoday Plum Awards Points
Understand the rules engine and event triggers that credit points to participant accounts automatically.
Rewards Catalog and Brand Coverage
Explore the global brand network, regional availability, and catalog curation controls available to program administrators.