Skip to main content
Xoxoday Plum maintains a single auditable points and rewards ledger that records every earning, redemption, and expiry event, giving finance teams complete visibility for liability management and ROI analysis.
Xoxoday Plum is built around a unified, auditable points and rewards ledger that captures every transaction from the moment a reward is issued to the moment it is redeemed or expires. Finance and operations teams get a complete, timestamped record of the entire reward lifecycle without relying on manual reconciliation or disconnected spreadsheets.

​
Reward Issuance Tracking

Every accrual event — whether from a base earning rule, a bonus campaign, a manual credit, a partner earn, or a reversal — is logged at the transaction level. Xoxoday Plum surfaces these records through standard transaction reports and dashboards, so program managers can see exactly how many points were issued, under which campaign, and at what financial value at any point in time. Teams using HR systems such as Workday or SAP SuccessFactors can tie issuance data back to specific employee milestones or performance triggers for deeper attribution.

​
Redemption Tracking

Xoxoday Plum records every redemption event with full context: the member who redeemed, the outlet or partner involved, the reward type, quantity, and financial value. Whether a participant redeems for hotel benefits, marketplace items, or partner rewards, the data is captured consistently and can be filtered by brand, property, campaign, or channel. This granularity makes it straightforward to answer which reward categories drive the most engagement and which campaigns deliver the strongest redemption rates.

​
Breakage and Liability Management

For finance teams, understanding points liability is as important as tracking issuance and redemption. Xoxoday Plum provides dedicated liability and expiry views that show points outstanding, points due to expire within a chosen period, and points already expired. This enables finance to calculate breakage accurately, carry the appropriate deferred revenue on the balance sheet, and make informed decisions about expiry policy without estimating liability at period-end.

​
End-to-End ROI Visibility

Together, issuance, redemption, and breakage data give program owners the inputs needed for a complete ROI analysis. Xoxoday Plum’s reporting layer lets teams measure the cost of rewards issued against the engagement and revenue outcomes generated, making it possible to justify budget, optimize campaign design, and demonstrate program value to leadership. For organizations running audit-sensitive environments aligned with standards such as ISO 27001 or SOC 2 Type II, the auditable ledger also supports compliance reviews with a tamper-evident record of every transaction. Learn more: Xoxoday Plum Help Centre — Financial Tracking & ROI

Points Ledger and Audit Trail

Understand how Xoxoday Plum’s auditable ledger records every earning and redemption event for compliance and financial reporting.

Reward Liability and Expiry Reporting

Learn how Xoxoday Plum helps finance teams monitor outstanding points liability and manage expiry schedules.