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Xoxoday’s loyalty management software connects with airline and non-airline partners through RESTful APIs, SOAP-based web services, and an automated ETL batch-processing framework, enabling both real-time and scheduled data synchronization across diverse partner ecosystems.
Xoxoday’s loyalty management software is built to operate within complex, multi-partner ecosystems. Whether a program spans a single airline alliance or extends across hospitality, retail, and financial services, Xoxoday connects with each partner type through a layered integration architecture that does not require partners to rebuild their existing systems.

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RESTful and SOAP APIs for Real-Time Data Exchange

Xoxoday supports both RESTful and SOAP-based web services, giving partners the flexibility to use the integration style that fits their existing infrastructure. RESTful APIs handle real-time transactions—point accrual, redemption events, tier updates—over lightweight HTTP calls. SOAP services are available for enterprise partners that operate on stricter contract-based messaging, which is common in legacy airline reservation systems and financial services backends. As a practical example, an airline loyalty program integrated with Xoxoday can trigger a real-time point credit the moment a flight booking is confirmed, using a RESTful API call from the airline’s booking engine. A hotel partner using an older SOAP-compatible property management system connects through the same integration layer without custom development on either side.

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ETL Framework for Batch Synchronization

Not every partner ecosystem requires or supports real-time API calls. Xoxoday’s built-in ETL (Extract, Transform, Load) framework handles automated batch processing on configurable schedules. Partner systems export structured data files; Xoxoday ingests, validates, and synchronizes member records, transaction histories, and reward balances without manual intervention. This is particularly useful for non-airline partners—retailers, fuel networks, or co-branded credit card programs—where point reconciliation happens at end-of-day or end-of-week intervals rather than per transaction.

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Configurable Integrations for Bespoke Partner Requirements

Partner ecosystems are rarely uniform. Xoxoday supports configurable integration mappings using standard messaging protocols, allowing technical teams to adapt field names, data formats, and event triggers to match a specific partner’s data model. This eliminates the need for partners to restructure their internal systems before going live. Organizations using enterprise platforms such as SAP SuccessFactors or Workday can map employee identifiers and engagement data into Xoxoday’s loyalty engine without rebuilding internal workflows. Teams using communication tools like Slack or Microsoft Teams can also surface loyalty milestones and reward notifications directly in the channels employees already use.

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Security Across All Integration Channels

All integration channels in Xoxoday operate under a security posture aligned with ISO 27001 and SOC 2 Type II standards. Data in transit is encrypted, access is controlled through scoped API credentials, and audit logs capture every integration event for compliance review. Regardless of whether a partner connects via real-time API or scheduled ETL batch, the data exchange meets enterprise-grade security requirements across the full partner network. Learn more: Xoxoday Help Centre — Technical requirement

How does Xoxoday protect data transmitted through partner integrations?

Learn how Xoxoday encrypts data in transit across API and ETL integration channels and enforces access controls through scoped credentials.

Is Xoxoday loyalty management SOC 2 Type II certified?

Understand how Xoxoday’s SOC 2 Type II and ISO 27001 certifications apply to its loyalty platform and partner integration infrastructure.