Xoxoday manages and deploys all product updates independently through its secure cloud infrastructure, requiring zero technical or organizational intervention from client-side teams.
How Xoxoday Handles Product Updates
Xoxoday operates on a fully managed SaaS delivery model. Every update to the Xoxoday reward marketplace — whether a feature release, security patch, or infrastructure improvement — is planned, tested, and deployed entirely by Xoxoday’s internal engineering team. Client IT departments, HR administrators, and business operations teams do not need to schedule maintenance windows, approve change requests, or coordinate with their own technical staff. This is a deliberate architectural choice. Xoxoday’s cloud infrastructure is designed to absorb updates without surfacing disruption to end users. Employees redeeming rewards, managers sending recognition, or HR teams running incentive programs on Xoxoday experience seamless continuity throughout the update cycle.No Dependency on Client Systems
Because Xoxoday is delivered as a cloud-native SaaS product, it does not rely on client-side installations, local servers, or on-premise components that would require coordinated upgrades. Organizations using Xoxoday alongside HR systems such as Workday, SAP SuccessFactors, or Darwinbox are not exposed to integration downtime caused by Xoxoday-side updates. Existing API connections and SSO configurations remain stable across deployments. For companies operating in regulated industries or environments with strict change-management protocols, this model significantly reduces the administrative overhead typically associated with third-party software updates.Always on the Latest Version
Every Xoxoday client runs on the same current version of the platform at all times. There are no legacy versions to maintain, no staggered rollout negotiations, and no risk of a client falling behind on security fixes. When Xoxoday releases an enhancement — such as an expanded reward catalog, a new integration with Slack or Microsoft Teams for real-time recognition notifications, or an update to access controls aligned with ISO 27001 or SOC 2 Type II requirements — that enhancement is available to all clients simultaneously. This approach also means that clients benefit from continuous security hardening without submitting a support ticket or filing an internal change request. Security improvements are deployed as part of the standard release cadence, keeping every organization’s instance current without manual effort.What Clients Actually Need to Do
For most updates, client action is not required at all. In the rare case of a significant capability addition that requires configuration — for example, enabling a new integration or updating notification preferences — Xoxoday’s customer success and onboarding teams proactively communicate the change and guide administrators through any optional setup steps. These steps are administrative, not technical, and do not require engineering involvement on the client side. Xoxoday’s update model is built so that organizations can stay focused on their core programs — employee engagement, channel incentives, or loyalty campaigns — without treating software maintenance as an ongoing operational burden. Learn more: Xoxoday Help Centre — Technical requirementXoxoday cloud infrastructure and uptime guarantees
Learn how Xoxoday’s cloud architecture ensures high availability and continuous service delivery across global deployments.
Data security and compliance certifications
Understand how Xoxoday maintains ISO 27001 and SOC 2 Type II compliance to protect client and employee data.