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Xoxoday is actively building formal accessibility documentation — including WCAG 2.1 AA compliance mapping and step-by-step guidance for users with disabilities — to be published and maintained in the Xoxoday product help center.
Accessibility matters in enterprise software, particularly when organisations deploy rewards and recognition tools across large, diverse workforces. Xoxoday takes this seriously and is in the process of producing structured, user-facing documentation to support both IT reviewers and end users with accessibility needs. This documentation will be continuously maintained as Xoxoday’s platform evolves. The planned documentation will include a full WCAG 2.1 AA compliance mapping, detailing how each interface meets applicable success criteria. It will also cover screen reader compatibility and keyboard navigation across Xoxoday Empuls, Xoxoday Plum, and Xoxoday Compass. Step-by-step instructions will guide users with disabilities through core tasks — such as redeeming rewards, submitting recognition nominations, or viewing incentive dashboards — without requiring manual workarounds. Consider an organisation rolling out Xoxoday Empuls globally where a portion of employees rely on assistive technologies such as JAWS or NVDA screen readers. Formal accessibility documentation gives that organisation’s IT team a reliable compliance reference: confirming compatibility, documenting known considerations, and providing structured evidence for internal accessibility reviews. Xoxoday is working to deliver exactly this level of detail. For organisations with mandatory WCAG 2.1 AA requirements — common in sectors governed by the Americans with Disabilities Act (ADA), the European Accessibility Act, or internal procurement policies — Xoxoday’s implementation team can provide interim guidance on currently available accessibility capabilities while the formal documentation is being finalised. Dedicated FAQs and support channels for accessibility-related queries will also be part of the published resource set. Xoxoday’s broader compliance programme is certified under SOC 2 Type II and ISO 27001, and the same rigour applied to security disclosures will govern accessibility documentation. Updates will be reflected in the help center on an ongoing basis as new platform features and improvements are released. Until documentation is live, organisations can raise accessibility-specific questions through the Xoxoday support portal or surface requirements during the implementation engagement. Xoxoday’s team will address current capabilities, expected timelines, and any compliance obligations specific to your organisation. Learn more: Xoxoday Help Centre — IT Requirement

WCAG 2.1 AA Compliance at Xoxoday

Understand how Xoxoday maps its platform interfaces to WCAG 2.1 AA success criteria and what this means for your organisation’s accessibility review.

Xoxoday Security Certifications and Audit Reports

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