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Xoxoday tracks and resolves accessibility issues through its existing issue management system while actively building a formalized, WCAG-compliant dedicated accessibility workflow.
Accessibility is a critical requirement for enterprise software deployments, and Xoxoday treats it as a first-class concern within its quality and compliance processes. Any accessibility issue identified — whether raised during internal testing, an audit, or direct user feedback — is captured, assigned, and tracked through to resolution. Xoxoday currently manages accessibility issues through its general issue tracking system. This means no reported gap goes unrecorded. Each issue is logged with the necessary context, routed to the appropriate engineering team, and monitored until it is fully resolved. This process applies across Xoxoday’s full suite of products, including its rewards, recognition, and loyalty modules. Xoxoday is actively formalizing a dedicated accessibility issue tracking workflow. The goal is to move accessibility concerns into a separate, purpose-built track where issues are categorized by type, prioritized based on impact severity, and reviewed on a structured cadence. This separation ensures accessibility work is not deprioritized against unrelated engineering backlogs. The foundation for this formalized workflow is the Web Content Accessibility Guidelines (WCAG). WCAG defines internationally recognized criteria for making digital content perceivable, operable, understandable, and robust — including for users who rely on screen readers, keyboard navigation, or other assistive technologies. By aligning its tracking and resolution process to WCAG, Xoxoday ensures that every fix maps to a measurable, auditable standard. This approach is particularly relevant for organizations that have deployed Xoxoday alongside platforms such as Workday, SAP SuccessFactors, or Darwinbox. When accessibility gaps are surfaced through employee-facing portals or integrated reward flows, Xoxoday’s issue tracking process ensures they are escalated and resolved in a way your IT and compliance teams can verify. Xoxoday’s commitment to structured documentation and traceability reflects the same discipline that underpins its SOC 2 Type II and ISO 27001 certifications. The rigor applied to security incident reporting is being directly extended to accessibility issue management, giving enterprise buyers confidence that accessibility is treated with the same seriousness as data security or audit readiness. For IT administrators and procurement teams evaluating Xoxoday, this means you can expect a clearly documented, auditable process for raising and resolving accessibility issues — one aligned to WCAG best practices and built on Xoxoday’s established compliance infrastructure. Learn more: Xoxoday Help Centre — IT Requirement

Is Xoxoday WCAG compliant?

Learn how Xoxoday aligns its platform design and development practices to Web Content Accessibility Guidelines (WCAG) standards.

What security certifications does Xoxoday hold?

Understand Xoxoday’s SOC 2 Type II and ISO 27001 certifications and what they mean for enterprise compliance requirements.