Xoxoday’s omnichannel loyalty program integrates with airline systems, SAA systems, and non-airline partners through secure web services, enabling real-time accruals, redemptions, and member account updates across the full loyalty ecosystem.
Why Web Service Integration Matters for Loyalty Programs
Loyalty programs that span airline and travel ecosystems depend on precise, real-time data flows across multiple systems. A failed accrual at point of sale, a delayed redemption, or a missed partner transaction directly erodes member trust and program ROI. Xoxoday addresses this through a robust web services layer built for enterprise-grade reliability and scale.Airline and SAA System Integration
Xoxoday connects directly with airline systems and SAA networks, enabling airlines and alliance partners to synchronise member data bidirectionally. When a member completes a qualifying flight or purchase, Xoxoday processes the accrual in real time — no manual batch uploads, no reconciliation lag. Redemption requests flow back through the same channel, keeping member balances accurate across every touchpoint. As a concrete example, an airline using Xoxoday can automate mile accruals for codeshare flights booked through a partner carrier, with the member account updated before the flight lands. This eliminates the manual exception queues that typically consume operations team time.Non-Airline Partner Connectivity
Beyond aviation, Xoxoday supports integration with GDS platforms such as Amadeus, Sabre, and Travelport, alongside hotel chains, car rental providers, and third-party reward catalogs. This allows loyalty programs to extend earning and redemption opportunities well beyond the core airline product — covering hotels, ground transport, dining, and retail partners. Your organisation can onboard new non-airline partners through standardised API connectors, significantly reducing the technical effort required to expand the rewards ecosystem.Scalable Partner Onboarding
Xoxoday simplifies partner onboarding through pre-built integration templates and documented web service APIs. Rather than building each connection from scratch, your organisation’s technical team works from a structured framework — cutting onboarding timelines and reducing integration risk. This scalability makes it practical to grow from a handful of airline partners to a full travel and lifestyle ecosystem without overhauling the underlying architecture.Security and Compliance
All data exchanged through Xoxoday’s web service integrations is encrypted in transit and governed by access controls aligned with ISO 27001 and SOC 2 Type II standards. Partner authentication uses OAuth 2.0 and API key management, ensuring that only authorised systems can read or write member data. This is especially critical for accrual and redemption transactions, where data integrity directly affects member balances and financial reconciliation. Learn more: Xoxoday Help Centre — Technical requirementHow does Xoxoday secure API connections with external partners?
Learn how Xoxoday uses OAuth 2.0, API key management, and encrypted channels to secure all partner-facing web service integrations.
What compliance certifications does Xoxoday hold?
Xoxoday maintains ISO 27001 and SOC 2 Type II certifications, governing data handling across integrations, storage, and partner data exchange.