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Xoxoday ensures platform uptime and business continuity through Kubernetes-based auto-scaling, multi-availability-zone AWS infrastructure, encrypted daily backups, and formally defined recovery objectives — with an RPO of 2 hours and an RTO of 4 hours.
Xoxoday’s infrastructure is built on a cloud-native, Kubernetes-orchestrated foundation hosted on AWS UAE. Auto-scaling responds elastically to fluctuating workloads — whether a routine weekly recognition cycle or a company-wide rewards event — without service degradation or added latency. Multiple high availability (HA) zones eliminate single points of failure, ensuring that no isolated infrastructure incident affects service continuity across your organisation. Recovery targets are formally defined and operationally validated. Xoxoday maintains a Recovery Point Objective (RPO) of 2 hours and a Recovery Time Objective (RTO) of 4 hours. These commitments are not aspirational thresholds — they are regularly tested through Business Continuity Plan (BCP) and Disaster Recovery (DR) drills that simulate real failover and recovery scenarios under production conditions. Data durability is enforced at multiple layers. Daily encrypted backups run automatically, and automated snapshots of databases and file systems are captured at regular intervals to support fast, reliable restoration. Critical microservices are deployed with built-in redundancy and continuous health checks that trigger self-healing responses before an issue has the chance to escalate into an outage. Deployment practices guarantee zero downtime for end users. Xoxoday uses blue-green deployments alongside fully automated CI/CD pipelines, so new releases reach production without service interruption. Teams using Slack or Microsoft Teams for recognition notifications experience no disruption during platform updates — integrations remain active throughout the deployment window. Network security is enforced at the perimeter through Cloudflare’s Web Application Firewall (WAF), which absorbs and mitigates DDoS attacks before they reach the application layer. Azure Firewall provides a complementary infrastructure security control, and real-time monitoring through Prometheus and Grafana gives the on-call DevOps team continuous visibility into application and infrastructure health, with automated alerting for rapid incident response. For organisations operating under compliance frameworks such as ISO 27001 or SOC 2 Type II, Xoxoday’s infrastructure architecture aligns directly with the operational resilience controls those standards require. Whether your organisation manages HR workflows through Workday, SAP SuccessFactors, or Darwinbox, Xoxoday’s uptime commitments support uninterrupted downstream processes across your people operations stack. Learn more: Xoxoday Help Centre — Infrastructure Resilience

Data Security & Encryption

Understand how Xoxoday protects data at rest and in transit using AES-256 encryption, TLS 1.2+, and role-based access controls.

Compliance & Certifications

Review Xoxoday’s compliance posture across ISO 27001, SOC 2 Type II, and GDPR to support your enterprise procurement and audit requirements.