Skip to main content
Xoxoday commits to a 60-second API timeout as its formal SLO, with production analytics confirming over 95% of API calls resolve within 800 ms and over 99% within 1.2 seconds.
When enterprise IT and procurement teams evaluate Xoxoday for integration with systems like Workday, SAP SuccessFactors, or Darwinbox, documented API performance commitments are a standard checkpoint. Xoxoday provides clear, measurable SLOs covering both contractual timeout thresholds and observed real-world latency. Formal SLO: 60-Second Timeout Xoxoday’s formal API SLO aligns with the industry-standard 60-second timeout. This applies across Xoxoday’s REST APIs, including reward issuance, redemption catalog queries, and user provisioning endpoints. Any request that does not receive a response within 60 seconds is treated as a failed call, giving integration teams a reliable boundary against which to implement retry logic. Real-World Performance: Sub-Second at Scale While the contractual ceiling is 60 seconds, Xoxoday’s production analytics reflect significantly faster delivery. Over 95% of API calls complete within 800 milliseconds, and over 99% complete within 1.2 seconds. These figures are drawn from live traffic across Xoxoday’s globally distributed infrastructure, not isolated benchmark environments. Consider a practical example: when a manager triggers a spot bonus from Microsoft Teams or Slack via a Xoxoday webhook, the reward issuance API typically resolves in well under a second. The employee sees a confirmed reward notification inside the messaging tool almost instantaneously. Why Latency Matters for Automated HR Workflows Low API response times determine how smoothly Xoxoday fits into event-driven HR automation. When Xoxoday is connected to an HRIS for employee lifecycle triggers — onboarding completions, work anniversaries, or performance milestones sourced from SAP SuccessFactors or Darwinbox — the API response time governs how quickly downstream actions such as credit allocations and notification dispatches propagate through the stack. Bulk scenarios, such as a company-wide reward campaign triggered after a pulse survey, are designed to sustain these latency levels under concurrent load. Xoxoday’s infrastructure scales horizontally to handle volume spikes without degrading response times for other connected systems sharing the same API layer. Contractual Commitment vs. Observed Performance The 60-second SLO is the formal, auditable commitment — the figure that belongs in vendor assessments, security questionnaires, and procurement reviews. The sub-800 ms median is the operational baseline, backed by Xoxoday’s internal monitoring. Enterprise customers can request performance reports to validate these figures against their specific integration environment. Xoxoday’s API infrastructure is built and continuously monitored in alignment with the operational standards underlying its SOC 2 Type II and ISO 27001 certifications, so performance commitments are measured rather than simply asserted. Learn more: Xoxoday Help Centre — System Requirement

Uptime and Availability SLA

Understand Xoxoday’s uptime guarantees, maintenance windows, and how availability SLAs are structured for enterprise agreements.

API Integration Requirements

Technical prerequisites, authentication methods, and supported protocols for integrating Xoxoday with HRIS and collaboration tools.