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The customer loyalty management platform supports export of performance metrics and logs in standard formats (JSON, syslog, CloudWatch metrics) that can be consumed by external monitoring platforms.
The customer loyalty management platform supports export of performance metrics and logs in standard formats (JSON, syslog, CloudWatch metrics) that can be consumed by external monitoring platforms. Integration with your organisation’s specific ITO monitoring tools (e.g., IBM Tivoli/ITM, AppDynamics) will require a custom monitoring adapter or agent configuration, which will be scoped during the operations design phase of implementation. Learn more: Xoxoday Loyalife Help Centre

Does Loyalife provide offer monitoring and reporting?

Xoxoday Loyalife includes real-time campaign monitoring and configurable reporting dashboards to track offer ROI and engagement.

Does Xoxoday Loyalife Support Service Agents and Compliance?

Xoxoday Loyalife equips service agents with role-based access and meets enterprise compliance standards, including offline operational support.