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The platform is designed for self-service programme management, enabling loyalty mechanics to be changed without re-platforming, code deployment, or development effort.
The platform is designed for self-service programme management, enabling loyalty mechanics to be changed without re-platforming, code deployment, or development effort. Programme administrators can modify earn rules, redemption configurations, tier thresholds, campaign parameters, expiry policies, and reward catalogues directly through the administrative console. Changes are applied in real time and take effect immediately for all subsequent transactions. The rule engine supports versioning, so previous rule configurations are retained for audit and rollback purposes. A maker-checker workflow is available for critical changes, requiring a second administrator to approve before activation. This self-service capability reduces the operational overhead of programme management and enables rapid iteration on loyalty mechanics in response to business needs, seasonal events, or competitive dynamics, all without dependency on a development team or platform vendor. Learn more: Xoxoday Loyalife Help Centre

Can specific benefits be assigned to each loyalty tier...

Yes. Xoxoday Loyalife supports tier-based benefit configuration, automatically applying the right perks based on a member’s real-time tier status…

Can I start with four loyalty tiers and add an exclusive...

Xoxoday Loyalife supports custom tier structures, letting you launch with four tiers and add exclusive segment tiers—like a Doctor tier—at any time…