Xoxoday: Implementation and Project Management Support

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Structured Onboarding, End to End

Xoxoday assigns a dedicated onboarding team from the moment a project kicks off. The team is made up of three roles—a project manager, an implementation manager, and an R&R/Engagement consultant—each with a clearly defined scope. The project manager owns the overall timeline and stakeholder coordination. The implementation manager handles technical configuration, integrations, and data set-up. The R&R consultant brings best-practice guidance on recognition programme design. This three-role structure means your organisation is never relying on a single point of contact for questions that span strategy, operations, and technology at the same time.

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How Projects Are Planned and Tracked

Xoxoday’s project managers work with industry-standard planning tools adapted to whatever your team already uses. Gantt charts map dependencies and milestones across the full onboarding horizon, while task trackers capture ownership, status, and deadlines at the work-item level. Where an organisation is more comfortable in Excel-based plans, Xoxoday mirrors that format so coordination stays frictionless on both sides. For example, if your HR team tracks project progress inside Microsoft Teams Planner or a shared spreadsheet environment, Xoxoday’s project manager aligns checkpoint cadences to your existing rhythm rather than introducing a parallel process.

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Shared Responsibilities and Collaborative Delivery

Xoxoday treats implementation as a joint effort, not a one-sided handover. Responsibilities are shared wherever feasible. Your internal champions handle tasks such as data preparation, HRIS exports from platforms like Workday, SAP SuccessFactors, or Darwinbox, and internal communication roll-outs. Xoxoday’s team takes accountability for configuration, integration testing, and training delivery. This parallel model shortens time-to-live because both sides move forward simultaneously rather than waiting on sequential handoffs.

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From Configuration to Go-Live

Xoxoday’s onboarding scope covers the essential feature sets needed for a confident launch. That includes building reward catalogues, configuring nomination and approval workflows, enabling integrations with tools such as Slack or Microsoft Teams, and validating the complete user journey before go-live. The implementation manager runs acceptance tests alongside your stakeholders so sign-off reflects real usage scenarios rather than a checkbox review. Xoxoday also provides the documentation and operational hand-off assets your internal teams need to run the programme independently after launch—so onboarding ends with capability transfer, not dependency. Learn more: Xoxoday Help Centre — Customer support