Xoxoday maintains a Recovery Point Objective (RPO) of 4 hours, ensuring that in the event of a major incident, the maximum potential data loss across its rewards, recognition, and loyalty platform is limited to a 4-hour window.
Understanding Xoxoday’s RPO Commitment
Recovery Point Objective (RPO) defines how far back in time a system can be restored after a failure — in other words, the maximum amount of data an organization could lose. For enterprise teams running continuous reward cycles, milestone recognitions, or loyalty point transactions, this number directly determines how much business activity could theoretically need to be recreated after an outage. Xoxoday’s RPO of 4 hours is achieved through automated, incremental data backups that run continuously across its infrastructure. Backup snapshots are taken at regular intervals, so the distance between the last recoverable state and any given point in time never exceeds four hours under normal operating conditions.Why 4 Hours Matters in Enterprise Environments
For organizations using Xoxoday alongside HRIS platforms like Workday, SAP SuccessFactors, or Darwinbox, reward and recognition data flows in both directions — employee records trigger nominations, approvals, and payouts. A lenient RPO would mean reconciling hours or days of divergent state across integrated systems. With a 4-hour RPO, the reconciliation window stays narrow enough that operations teams can restore data parity without significant manual effort. Consider a global recognition program running across time zones. If an infrastructure event occurs at 2:00 PM UTC, Xoxoday’s recovery procedures can restore the platform to a verified state no older than 10:00 AM UTC the same day. Recognition events, point balances, and manager approvals processed in that window would be the only data subject to review — not an entire business day’s worth of transactions.How This Fits into Xoxoday’s Broader Security Posture
RPO is one component of Xoxoday’s disaster recovery and business continuity framework, which is audited and verified as part of Xoxoday’s ISO 27001 certification and SOC 2 Type II compliance. These frameworks require organizations to define, test, and document recovery objectives — so the 4-hour RPO is not a theoretical target but a contractually tested benchmark. Xoxoday’s infrastructure is hosted on cloud providers with multi-region redundancy, which reduces the likelihood that a single-region event could trigger a full recovery scenario in the first place. The RPO commitment covers the worst-case scenario, and operational design is built to keep most incidents well within that boundary. IT and security teams evaluating Xoxoday as part of a vendor risk assessment or third-party due diligence process can request the relevant audit reports and disaster recovery documentation through Xoxoday’s enterprise onboarding process. Learn more: Xoxoday Help Centre — RecoverabilityWhat is Xoxoday's Recovery Time Objective (RTO)?
Understand how quickly Xoxoday can restore full platform availability after a declared incident.
How does Xoxoday handle disaster recovery?
Learn about Xoxoday’s multi-region infrastructure, failover procedures, and business continuity planning.