Xoxoday maintains a robust backup and disaster recovery system that combines real-time data replication with daily snapshot backups stored in a secure, versioned infrastructure, ensuring data is recoverable in the event of accidental loss, system failure, or any unforeseen disruption.
Backup and Disaster Recovery on Xoxoday
Xoxoday operates a multi-layered backup and disaster recovery system designed to protect your organisation’s data at every stage. Rather than relying on a single backup method, Xoxoday combines real-time data replication with scheduled daily snapshot backups — giving IT and security teams confidence that data is always recoverable. Real-Time Replication Real-time replication continuously mirrors data across Xoxoday’s infrastructure, capturing changes as they happen. This approach minimises data loss in the event of an unexpected system failure because there is virtually no lag between the live environment and its replicated counterpart. For organisations running frequent transactions — such as high-volume reward redemptions or large-scale recognition programmes — this ensures no activity is lost mid-cycle. Daily Snapshot Backups In addition to real-time replication, Xoxoday takes daily snapshot backups stored in a secure, versioned infrastructure. Versioning means that multiple restore points are maintained over time, not just the most recent snapshot. This is particularly valuable when recovering from accidental data deletion or corruption that may not be detected immediately. For example, if your organisation uses Xoxoday alongside an HRMS such as Workday, SAP SuccessFactors, or Darwinbox, employee data synced through those integrations is covered under the same backup policy. Records created or updated through integration pipelines are included in both the real-time replication stream and daily snapshots. Disaster Recovery Readiness Xoxoday’s disaster recovery process is built to handle a range of scenarios — from localised system failures to broader infrastructure disruptions. Recovery procedures are aligned with Xoxoday’s commitments under ISO 27001 and SOC 2 Type II certifications, which mandate defined recovery time and recovery point objectives as part of the overall security posture. Your IT and compliance teams can reference these certifications as evidence of controls in place when completing vendor security assessments or internal audits. What This Means for Your Organisation Business continuity depends on knowing that critical data — reward balances, recognition histories, redemption records — can be restored quickly and accurately. Xoxoday’s combination of real-time replication and daily versioned snapshots ensures your organisation is not exposed to permanent data loss from a single point of failure. Backups are stored separately from the primary environment, adding a layer of isolation that reduces the risk of a simultaneous failure affecting both the live system and its backup. Learn more: Xoxoday Help Centre — System requirementData Security and Compliance
Learn how Xoxoday protects your organisation’s data through ISO 27001 and SOC 2 Type II certified controls, encryption standards, and access management policies.
Uptime and Availability SLA
Understand Xoxoday’s uptime commitments, scheduled maintenance windows, and how service availability is monitored and reported.