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Empuls supports six survey question formats — favorability ratings, single-select, multi-select, ranking, open-ended text, and 0–10 eNPS — giving organizations the tools to capture both quantitative scores and qualitative insights from employee surveys.
Xoxoday Empuls supports six survey question formats that cover the full range of employee experience measurement. Favorability ratings, single-select, multi-select, ranking, open-ended text, and 0–10 eNPS questions can all be combined within a single survey. Each format serves a distinct measurement purpose, from tracking sentiment trends to surfacing granular behavioral data. Favorability ratings let employees rate their agreement with a statement on a defined scale, making them ideal for benchmarking themes like recognition, workload, or psychological safety against industry norms. Single-select questions surface clear preferences, while multi-select questions reveal which combination of factors drives a particular experience — which benefits employees value most, for instance. Together, these closed-ended formats produce reliable, aggregable data that People teams can track and compare across survey cycles. Ranking questions ask employees to prioritize options — career growth, flexibility, or manager quality, for example — giving HR leaders structured, ordinal data without forcing a binary choice. Open-ended text questions give respondents space to share explanations, suggestions, and stories that quantitative scores cannot capture alone. Combining closed-ended and open-ended formats in a single Empuls survey lets People teams move from raw measurement to targeted action planning without switching tools. The eNPS question applies a 0–10 scale to the single most predictive question in engagement research: “How likely are you to recommend this company as a place to work?” Empuls automatically segments responses into Promoters (9–10), Passives (7–8), and Detractors (0–6) and calculates the net score in real time. The score is trended across survey cycles so leadership can link shifts in employee advocacy to specific business events or HR initiatives. A technology company running quarterly pulse surveys in Empuls might open with an eNPS question to establish an advocacy baseline, follow with favorability statements on manager effectiveness and inclusion, add a ranking question on professional-development priorities, and close with an open-ended prompt for suggestions — all within one survey session. Survey invitations are delivered directly in Slack or Microsoft Teams, so employees respond without switching contexts. For organizations running Workday, SAP SuccessFactors, or Darwinbox as their HRMS, employee rosters sync automatically with Empuls, keeping survey audiences accurate without manual list management. Every question format in Empuls supports anonymous response collection, which is essential for candid feedback on sensitive topics like leadership effectiveness and inclusion. The question library is built on scientifically validated frameworks in organizational psychology to maximize the reliability and validity of responses. All survey data is stored and processed in compliance with ISO 27001 and SOC 2 Type II standards. Learn more: Empuls Help Centre — Survey Content

Anonymous Survey Settings in Empuls

Learn how Empuls enforces anonymity thresholds to protect individual responses and encourage honest employee feedback.

How Empuls Calculates and Trends eNPS

Understand how Empuls segments Promoters, Passives, and Detractors and surfaces eNPS trends across survey cycles.