Empuls: Custom Survey Questions and a Question Bank

Empuls gives HR and People teams complete control over how they design and deploy employee surveys. Whether you want to launch a survey in minutes using a ready-made template or build one entirely from scratch, Empuls supports both approaches without compromising depth or accuracy.

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Pre-Built Templates Grounded in Best Practices

Empuls includes a library of survey templates developed in alignment with industry best practices. These cover the most common use cases in employee listening: eNPS (Employee Net Promoter Score), pulse surveys, lifecycle surveys triggered at key employment milestones, and 360-degree feedback surveys. Each template comes pre-loaded with benchmarked questions, so HR teams can start collecting meaningful, comparable data from day one.

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A Flexible Question Bank You Can Customize

The Empuls question bank is extensive and fully editable. HR teams can browse the bank to find questions that align with their measurement goals, then adapt the wording, phrasing, or structure to match their company’s tone. Organizations running surveys alongside tools like Workday or SAP SuccessFactors can align Empuls survey language with the terminology already familiar to employees — reducing friction and improving response quality.

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Custom Questions for Unique Organizational Needs

Beyond the pre-built library, Empuls allows users to add entirely custom questions. This is especially useful for organizations going through specific transitions — a merger, a remote-to-hybrid shift, or a new performance framework. A People team introducing Darwinbox as their HRMS, for example, can craft questions that specifically measure how employees are adapting to the new system, without being constrained by generic templates.

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Configurable Question Types and Rating Scales

Empuls supports multiple question formats, including multiple choice, open text, and Likert scale questions. Rating scales are fully configurable — teams can choose the number of points on a scale and the anchors that define each end. This matters when running lifecycle surveys at onboarding or exit, where the right scale drives more precise and actionable responses.

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Consistent, Structured Feedback Across the Organization

Survey results gathered through Empuls connect directly to the broader engagement analytics layer. Whether a survey is distributed via Slack, Microsoft Teams, or directly through the Empuls web interface, responses feed into dashboards that surface trends, heatmaps, and benchmark comparisons. Every customization choice — from question type to rating scale — shapes the quality of insight HR teams can act on. Learn more: Empuls Help Centre — Survey Content