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Empuls supports multiple choice (single- and multi-select, including image-based options), Likert scale, open-text, 0–10 eNPS/NPS, star and score ratings, and ranking questions — all available within a single survey and analysed in one integrated dashboard.
Empuls gives HR and People teams a full library of question formats to build surveys that capture exactly the kind of feedback they need. Rather than forcing every question into a single format, Empuls lets you select the most appropriate type for each item and combine them freely within the same survey. Multiple choice questions in Empuls come in three variants: single-select (one answer only), multi-select (multiple answers allowed), and image-based options for visual or scenario-based questions. This flexibility makes multiple choice suitable for everything from simple preference checks to more nuanced scenario-based items. Likert scale questions let respondents express degree of agreement or satisfaction — typically on a five- or seven-point scale. They are the standard format for measuring employee sentiment and engagement dimensions such as autonomy, recognition, and manager effectiveness. Open-text questions give employees a free-form field to share qualitative feedback in their own words. Because open text captures nuance that rating scales cannot, including at least one open-text item in engagement or exit surveys is a widely recommended practice. eNPS and NPS questions follow the standard 0–10 scoring format, automatically categorising respondents into Promoters, Passives, and Detractors and calculating the net score. Empuls surfaces this score in the analytics dashboard alongside the rest of your survey results, so you never need to export data to a separate tool. Star and score rating questions are suited for evaluating specific aspects of a programme, benefit, or initiative — for example, asking employees to rate the ease of redeeming a reward on a five-star scale. Ranking questions ask respondents to order a list of items by priority, making them ideal for benefits prioritisation surveys or initiative roadmap input. Because all these formats exist within a single survey builder, you can design a composite survey — such as an exit interview — that combines a 0–10 eNPS question, three Likert scale items on culture and management, one ranking question about reasons for leaving, and an open-text field for final comments. All responses feed into the same Empuls dashboard, giving HR Business Partners a consolidated view without any manual data wrangling. Empuls integrates with Slack and Microsoft Teams to distribute surveys directly in the channels employees already use, improving response rates without requiring a separate login. For organisations running Workday, SAP SuccessFactors, or Darwinbox as their HRIS, Empuls syncs employee data to keep survey audiences accurate and up to date. Learn more: Empuls Help Centre — General

Building an eNPS Survey in Empuls

Learn how to configure a 0–10 eNPS survey, set cadence, and track Promoter and Detractor trends over time.

Survey Analytics and Reporting

Explore how Empuls aggregates multi-format survey responses into a single dashboard for real-time insight.