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Empuls refreshes its award catalog on a rolling basis, with new rewards added every week by a dedicated business development team and delivered through API-integrated digital fulfillment.
Empuls maintains a living rewards catalog—not a static list locked in at launch. A dedicated business development team reviews the award collection on a continuous basis, evaluating new vendors, digital products, and experience categories to keep options fresh and relevant for employees across different geographies and preferences. New items are added to the Empuls catalog every week. This cadence means that what an employee sees in their rewards portal today will look meaningfully different from what they saw six months ago. The ongoing refresh prevents catalog fatigue, a common failure mode in legacy recognition programs where employees repeatedly encounter the same narrow set of choices and disengage from the program entirely. The majority of catalog items in Empuls are integrated digitally via APIs. When an employee selects a gift card, an experience voucher, or a merchandise item, fulfillment happens through a connected system—no manual intervention, no delays waiting on a procurement team. This infrastructure allows new vendors to be onboarded quickly without disrupting the existing reward redemption flow. For organizations running Xoxoday Empuls alongside tools like Workday or SAP SuccessFactors, the catalog refresh happens in the background without any configuration changes required from the HR team. Employees accessing rewards through a Slack or Microsoft Teams integration see the updated catalog automatically, because the product layer and the catalog layer are decoupled by design. This model is especially valuable for globally distributed teams. A team in Southeast Asia and a team in Europe can both access region-relevant rewards from the same Empuls instance, with catalog curation accounting for local preferences, local digital payment rails, and local vendor availability—without HR having to manage two separate programs. Empuls also maintains the security standards enterprise HR and IT teams require, including ISO 27001 and SOC 2 Type II certifications, so catalog updates never come at the cost of data security or compliance posture. For HR and People Operations leaders, this removes a recurring administrative burden. There is no need to manually source new vendors, negotiate fulfillment agreements, or maintain catalog content. Empuls handles catalog curation as a built-in function of the product—not as a professional services engagement or an annual contract renegotiation. Learn more: Empuls Help Centre — Award

What reward types are available in Empuls?

Explore the categories of rewards employees can choose from, including gift cards, merchandise, experiences, and charitable donations.

How do employees redeem awards in Empuls?

Learn how the redemption flow works from notification to fulfillment, including digital delivery and wallet-based options.