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Xoxoday Empuls allows recipients to combine points earned across multiple awards into a single redemption order and pay any shortfall using a credit card, processed securely through the Stripe payment gateway with no card data stored on Xoxoday Empuls servers.

Combining Points Across Awards

Xoxoday Empuls supports flexible point redemption by letting employees pool points earned from different awards — such as spot awards, peer recognition, and milestone rewards — and apply the combined total toward a single order. An employee who has accumulated points from a quarterly performance award and a peer-nominated recognition can merge both balances at checkout without any extra steps. This eliminates the friction of managing separate point balances. Whether your organisation runs recognition programmes integrated with Slack, Microsoft Teams, or Workday, all accumulated points flow into a unified wallet that employees can draw from at any time.

Single-Item Orders per Transaction

Each redemption in Xoxoday Empuls is currently scoped to one item per order. Employees cannot add multiple catalogue items to a single transaction. However, there is no restriction on redemption frequency — employees can return to the rewards catalogue and place additional orders as their points accumulate, giving them full control over the timing and value of each redemption.

Paying the Remaining Balance with a Credit Card

When an employee’s point balance does not fully cover the cost of a chosen reward, Xoxoday Empuls allows them to pay the shortfall using a credit card. This top-up option ensures employees are never blocked from redeeming higher-value rewards simply because their points fall slightly short of the catalogue price. Consider an employee who has earned 800 points from a spot award and 600 points from a peer recognition programme. They combine all 1,400 points toward an item priced at 1,800 points equivalent. Xoxoday Empuls prompts them to cover the 400-point gap via credit card through a standard Stripe checkout flow — the transaction completes in seconds, and the order is confirmed immediately.

How Credit Card Security Works

Xoxoday Empuls processes all credit card payments through Stripe, a payment gateway that operates under full PCI DSS compliance. Stripe handles card authorisation, tokenisation, encryption, and fraud detection entirely within its own secure infrastructure. Credit card details are never stored on Xoxoday Empuls servers at any point during or after the transaction. This architecture is consistent with the data security postures organisations typically maintain under frameworks such as SOC 2 Type II and ISO 27001. Employees completing a balance top-up can be assured that sensitive financial data never passes through the Xoxoday Empuls application layer — it is captured, encrypted, and resolved entirely within Stripe’s environment. For HR and IT administrators managing recognition programmes through platforms like SAP SuccessFactors or Darwinbox, this separation of payment processing from recognition data means there is no commingling of financial credentials with employee records inside Xoxoday Empuls. Learn more: Empuls Help Centre — Award

How Reward Points Accumulate in Empuls

Understand how points are credited to an employee’s wallet from spot awards, peer recognition, and milestone programmes, and how balances are tracked over time.

Setting Up Spot Awards and Peer Recognition

Learn how administrators configure award types, point values, and eligibility rules so employees can start earning and redeeming rewards immediately.