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Empuls tracks award usage frequency and brand redemption trends across any selected time frame, surfacing both the most popular and least-engaged awards and redeemable brands in one centralized report.
Empuls gives HR and People Ops teams full visibility into how awards are being used and how employees are spending their reward points. Rather than guessing which recognition programs land well, you get data-backed insight to make smarter program decisions.

Award Usage Reports

The award usage report in Empuls shows which awards are granted most frequently and which ones see little to no activity. This distinction matters because a high-frequency award signals cultural alignment, while a low-frequency award may indicate poor discoverability, unclear criteria, or a mismatch with what employees actually value. For example, if your “Going the Extra Mile” award is consistently underused compared to “Team Player of the Month,” Empuls surfaces that gap so you can revisit the award’s visibility, nomination workflow, or communication strategy within tools like Slack or Microsoft Teams where recognition nudges are delivered.

Brand Redemption Reports

On the redemption side, Empuls tracks which brands employees choose most and least when spending their reward points. The report can be filtered by date range, giving you a time-boxed view of redemption behavior — useful for quarterly business reviews or annual program audits. If your workforce consistently redeems points at a handful of brands while dozens of others go untouched, you can use that signal to rationalize your rewards catalog, negotiate better rates with high-demand brands, or promote underused options through targeted communications.

Combining Both Reports for Program Optimization

When you read award usage data alongside brand redemption data, patterns emerge that neither report reveals alone. A department that receives many awards but redeems infrequently may be experiencing points accumulation fatigue or unawareness of the catalog. Empuls lets you cross-reference these signals to take corrective action — whether that means scheduling a redemption reminder campaign or adjusting point expiry policies. For organizations using HRIS platforms like Workday, SAP SuccessFactors, or Darwinbox, Empuls can sync employee data so that reports are segmented by business unit, location, or tenure without manual data exports.

Data Security and Access Controls

All reporting data in Empuls is handled under SOC 2 Type II and ISO 27001 certified infrastructure. Report access is governed by role-based permissions, so only authorized administrators can view organization-wide award and redemption analytics. Learn more: Empuls Help Centre — Award

How to Create and Configure Awards

Step-by-step guide to setting up award types, criteria, and approval workflows in Empuls.

Understanding the R&R Analytics Dashboard

Explore the full suite of recognition analytics available to admins, including participation rates and point utilization.