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Empuls automatically triggers reminders to employees in their notice period, alerting them about pending reward points or coins and upcoming expiry dates so they can redeem earned rewards before leaving the organization.
When an employee hands in their resignation, redeeming accumulated reward points is rarely top of mind. Empuls addresses this by detecting notice-period status and automatically dispatching reminders through email and in-app notifications — without any manual effort from HR.

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How notice-period reminders work in Empuls

Empuls monitors employee lifecycle data and, once a notice period is recorded, queues a series of automated nudges. These nudges inform the employee of their current point balance, the redemption deadline tied to their last working day, and a direct link to the Empuls rewards catalog where they can spend those points immediately. The timing and frequency of reminders are configurable. HR administrators can set the first nudge to fire as soon as notice is submitted and schedule follow-up reminders at intervals — for example, seven days before and two days before the last working day — to maximise the chance employees act in time.

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Channels and integrations

Reminders reach employees wherever they work. Empuls delivers notifications via email and through native integrations with collaboration tools such as Slack and Microsoft Teams, so the alert surfaces inside the same workspace the employee uses daily. For organisations running Workday or SAP SuccessFactors as their HRIS, Empuls pulls notice-period dates directly from those systems, keeping triggers accurate without manual data entry. Consider a mid-sized technology company using Darwinbox as its HR platform. When an employee’s resignation is approved in Darwinbox, Empuls receives the update, calculates the expiry window for that employee’s coin balance, and automatically dispatches a Slack message and an email within 24 hours. The employee clicks through, browses the catalog, and redeems their balance — all before HR has had a chance to follow up manually.

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Reducing HR overhead during offboarding

One of the most common offboarding pain points for People teams is chasing departing employees to use accumulated rewards before the account closes. Unclaimed points create reconciliation issues and, in some programmes, represent a cost that simply evaporates. Empuls eliminates that chase entirely by automating the nudge sequence end to end. HR teams retain full visibility through the Empuls admin dashboard, where they can track which departing employees have received reminders, which have redeemed, and which still have outstanding balances. This audit trail also supports compliance workflows in organisations operating under frameworks such as ISO 27001 or SOC 2 Type II, where documented processes around data and asset lifecycle management are required. The result is a cleaner offboarding experience for employees and significantly less manual follow-up for HR — a small automation that consistently delivers outsized impact at scale. Learn more: Empuls Help Centre — R&R program

How do reward points expire in Empuls?

Understand how Empuls handles point expiry windows, what triggers a countdown, and how admins configure grace periods for different award types.

Can HR automate nudges for the R&R program?

Learn how Empuls lets HR configure rule-based notification workflows for milestone events, low balances, and unredeemed rewards across the employee lifecycle.