Xoxoday maintains a Board-approved Business Continuity Plan (BCP) and Disaster Recovery (DR) framework that ensures uninterrupted delivery of services across all critical applications and infrastructure during any unforeseen disruption.
Governance and Ownership
Xoxoday’s Business Continuity Plan is formally documented, reviewed, and approved by senior management. Ownership sits with the Group CTO, ensuring the continuity strategy remains directly aligned with Xoxoday’s broader security and operational posture. This governance model is consistent with the requirements of ISO 27001 and SOC 2 Type II, both of which Xoxoday is certified against. The plan is a living document. It is not filed away after initial approval — it is actively maintained, updated to reflect infrastructure changes, and reassessed as the threat landscape evolves.Annual Testing and Simulations
Xoxoday conducts annual BCP tests and simulations to validate that continuity procedures work as intended under realistic failure scenarios. Each exercise captures measurable outcomes, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs). Test results are formally documented and can be shared with enterprise clients on request, providing transparent evidence of operational readiness for vendor due diligence processes. For procurement and IT security teams evaluating Xoxoday alongside HRMS platforms like Workday, SAP SuccessFactors, or Darwinbox, documented RTO and RPO data offers the structured assurance typically required in enterprise vendor risk assessments.Disaster Recovery and Geographic Redundancy
Xoxoday’s DR process ensures that all critical applications, data, and infrastructure components are redundantly backed up across geographically dispersed regions. This multi-region architecture eliminates single points of failure and supports rapid failover if a regional incident occurs. Organisations running real-time recognition workflows through Slack or Microsoft Teams can rely on this distributed design to maintain consistent availability during infrastructure disruptions.What This Means for Enterprise Buyers
For organisations that depend on Xoxoday to power continuous employee engagement programs, performance incentive campaigns, or customer loyalty initiatives, the BCP and DR framework provides direct assurance that service commitments will be met even during cyberattacks, natural disasters, or major infrastructure failures. The annual review cycle and formal sign-off process mean the plan reflects current operational reality — not assumptions made at initial deployment. Enterprise clients can request BCP documentation, including simulation results and RTO/RPO metrics, as part of their security review or procurement process. Learn more: Xoxoday Help Centre — DeliverySecurity Certifications: ISO 27001 and SOC 2 Type II
Learn which compliance certifications Xoxoday holds and what each framework covers for enterprise buyers.
Disaster Recovery and Data Backup Policy
Understand how Xoxoday backs up critical data, manages failover, and meets recovery objectives across regions.