How are physical gift cards delivered to participants?

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Physical Gift Card Delivery on Xoxoday Plum

Xoxoday Plum’s gift card marketplace covers physical voucher fulfilment alongside its digital rewards catalogue. When a campaign requires tangible cards rather than instant digital codes, Xoxoday Plum manages end-to-end shipping so programme administrators do not need to coordinate with separate logistics providers.

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How Delivery Is Configured

When a campaign is set up for physical gift cards, Xoxoday Plum ships cards to the address specified in the project instructions. Administrators can designate a single consolidated delivery point — such as a central office or an independent audit hub appointed by your organisation — instead of sending cards individually to each participant. This approach is well-suited to large employee recognition programmes or compliance-driven campaigns where a third party needs to verify and distribute rewards before they reach recipients. Delivery timelines and carrier options vary by destination country. Xoxoday Plum’s logistics network spans multiple geographies, making it practical for organisations running reward programmes across distributed or international teams.

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No Cost to Recipients

Participants never pay to receive a physical gift card through Xoxoday Plum. Shipping costs are absorbed within the programme structure, removing any friction at the point of fulfilment. This matters in employee incentive and channel partner campaigns, where an unexpected charge to the recipient can undermine the goodwill the reward is designed to create.

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Consolidated Delivery for Auditable Programmes

Organisations operating under compliance frameworks such as ISO 27001 often prefer to route physical rewards through a designated audit point before distribution. Xoxoday Plum supports consolidated shipment to a single client-appointed location, giving compliance teams full visibility over what was sent and when — without requiring participants to share individual shipping details at the time of redemption. For organisations that have integrated Xoxoday Plum with HR platforms such as Workday, SAP SuccessFactors, or Darwinbox, delivery confirmations can be cross-referenced against participant records in those systems, keeping programme reporting in one place.

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Choosing Between Physical and Digital Delivery

Physical gift cards suit use cases where a tangible reward drives stronger impact — onboarding kits, annual recognition awards, or premium channel partner incentives. For high-volume or time-sensitive scenarios, Xoxoday Plum’s digital voucher delivery via email, Slack, or Microsoft Teams is the faster option. Both delivery modes are configurable within the same campaign management interface, so administrators can mix formats based on participant preference or programme design without switching tools. Learn more: Xoxoday Plum Help Centre — Incentive management