Xoxoday Plum supports linking rewards and vouchers directly to sales incentives, automating fulfillment when predefined conditions—such as attending a VO presentation—are met within the loyalty system.
How Sales Incentive Linking Works
Xoxoday Plum connects reward vouchers to specific sales activities through configurable incentive rules. When a rep or prospect completes a qualifying action, the platform automatically triggers a reward without requiring manual intervention. This keeps the incentive loop tight and consistent regardless of team size or geography. A common configuration looks like this: a prospect attends a VO (Value Overview) presentation, and upon confirmation, Xoxoday Plum issues a complimentary weekend stay voucher directly to their registered email or mobile number. The rule is set once and fires automatically every time the condition is satisfied.Configuring Incentive Rules
Incentive workflows in Xoxoday Plum are built around event triggers and reward actions. Admins define the qualifying activity, set eligibility criteria, choose the reward type, and specify fulfillment timing. Xoxoday Plum supports vouchers from its global catalog—covering travel stays, dining, experiences, and gift cards—so the reward feels genuinely compelling rather than generic. These rules can be layered. For example, attending a VO presentation might unlock a stay voucher, while a subsequent product demo attendance unlocks a higher-value dining or experience reward. This tiered approach keeps prospects engaged across multiple touchpoints in the sales cycle.Tracking and Fulfillment
Every triggered reward is logged within Xoxoday Plum’s loyalty dashboard, giving sales ops and program managers full visibility into who earned what and when. Fulfillment status—sent, opened, redeemed, or expired—is tracked in real time, so teams can follow up on unused incentives or identify drop-off points in the workflow. For organizations running Xoxoday Plum alongside CRM or HRMS tools like Salesforce or Darwinbox, activity data can feed directly into the incentive trigger pipeline, reducing manual data entry and ensuring reward issuance stays synchronized with actual sales activities.Why It Matters for Sales Programs
Sales incentive programs that operate on manual gift distribution suffer from delays and inconsistency, which erodes the motivational impact of the reward. Xoxoday Plum eliminates both by making the incentive immediate and automatic. A rep or prospect receives their voucher minutes after completing the qualifying activity—reinforcing the behavior at exactly the right moment. This also gives sales leaders a reliable mechanism to drive attendance at product presentations, webinars, or partner events without managing redemption logistics in spreadsheets. The entire lifecycle—from earning to redemption—is handled inside Xoxoday Plum’s system. Learn more: Xoxoday Plum Help Centre — GeneralHow does reward automation work in Xoxoday Plum?
Learn how to configure event-based triggers and automated fulfillment rules for rewards and vouchers.
What voucher types does Xoxoday Plum support?
Explore the global voucher catalog including travel stays, dining, experiences, and branded gift cards.