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Empuls allows administrators to configure additional notification recipients beyond default managers—such as Matrix managers or Workday managers—directly from platform settings, giving organizations full control over who receives recognition, workflow, and approval communications.
When organizations run recognition programs, not all relevant stakeholders are captured by a single default manager assignment. A direct manager handles day-to-day reporting, but a dotted-line Matrix manager, a project lead, or an HR business partner often has equal visibility into an employee’s contributions. Xoxoday Empuls addresses this by allowing administrators to extend notification recipients well beyond any single manager relationship. Admins configure these additional recipients through the Notification and Access Control settings in Empuls. Once set up, any recognition event—a peer award, a milestone badge, or a manager nomination—automatically copies the configured stakeholders. This removes the need for manual intervention each time recognition is triggered and ensures the right people are always informed. Empuls integrates with leading HRIS platforms including Workday, SAP SuccessFactors, and Darwinbox. When employee data is synced from these systems, Empuls reads the full reporting structure—including dotted-line and Matrix manager relationships—and uses that data to determine who gets notified. For example, a Workday-synced organization can configure Empuls to CC both the primary manager and the Matrix manager whenever an employee receives a quarterly recognition award. This flexibility extends to approval workflows as well. If your organization requires a department head or an HRBP to approve certain reward nominations before they are finalized, Empuls supports adding those approvers as part of the notification chain. Admins control these configurations independently per program, so a peer recognition workflow can have a different recipient set than a long-service award or a pulse survey response. From a governance standpoint, all notification routing in Empuls is managed through role-based access controls. Only users with administrator privileges can add or remove recipients, ensuring changes align with organizational policy. This audit-grade control is particularly relevant for enterprises operating under compliance frameworks such as ISO 27001 or SOC 2 Type II. Teams using Slack or Microsoft Teams as their primary communication tools benefit further: Empuls delivers recognition notifications directly into these channels, meaning every configured recipient—whether a primary manager, Matrix lead, or HRBP—receives updates in the tool they already use. Learn more: Empuls Help Centre — Notification

Syncing manager hierarchies from Workday and SAP SuccessFactors

Learn how Empuls syncs primary and dotted-line manager relationships from your HRIS to power accurate notification routing.

Configuring approval workflows for recognition programs

Set up multi-step approval chains for nominations and rewards, and control which stakeholders must sign off before a recognition is finalized.