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Empuls gives admins granular control over email and in-app notification templates, enabling independent customization of headers, body content, footers, and visual branding elements to reflect your organization’s identity.
Empuls provides full control over the content and appearance of every notification it sends. Admins access a dedicated template editor within platform settings, where they can tailor email and in-app messages to match organizational communication standards. Changes take effect across all notification types without requiring developer involvement. Each template in Empuls is divided into independently editable sections. The header carries your company logo, brand colors, and any top-level messaging that should appear consistently across all outgoing communications. The body section holds the core message, written in your organization’s preferred tone—formal or conversational—and supports dynamic variables such as recipient name, award title, or point balance. The footer accommodates legal text, unsubscribe links, or department-specific signatures. Organizations that run Empuls alongside tools like Microsoft Teams or Slack often want notification content to feel like a natural extension of their internal communications rather than a third-party system. By configuring templates with consistent headers, color palettes, and sign-off language, HR teams ensure that recognition messages reinforce the company’s voice. A global organization, for example, might maintain separate templates for regional offices—each carrying a localized greeting while preserving the corporate brand in the header and footer. Empuls applies configured templates across all communication triggers: peer-to-peer recognition, manager awards, work anniversary milestones, and campaign-driven nudges. A single template update propagates to every relevant notification type automatically. HR teams working within systems like Workday or SAP SuccessFactors benefit from this consistency because employees receive the same branded experience regardless of which touchpoint initiates the notification. Template editing is restricted to admin-level users, keeping governance tight over what goes out to the organization. Empuls stores template configurations in line with its ISO 27001 and SOC 2 Type II compliance posture, meaning changes are logged and auditable—critical for organizations in regulated industries where communication records are subject to review. Before any template goes live, Empuls renders a preview so admins can confirm formatting before publishing. Large organizations can maintain multiple template versions and apply them selectively by department, region, or employee cohort, giving people operations teams the flexibility to segment communication without sacrificing brand coherence. Learn more: Empuls Help Centre — Communication

How do notification triggers work in Empuls?

Learn how Empuls determines when and why notifications fire—covering recognition events, milestones, campaign nudges, and manager prompts.

Can Empuls send notifications through Slack or Microsoft Teams?

Explore how Empuls delivers recognition and reward alerts directly inside Slack and Microsoft Teams channels.