Xoxoday provides real-time security event monitoring and guarantees organizational notification within 24 hours of any confirmed security incident as part of its standard incident response protocol.
How Xoxoday’s security monitoring works
Xoxoday maintains continuous, real-time monitoring of security events across its entire infrastructure. Dedicated internal security teams review and triage alerts as they surface, enabling rapid containment before an issue can escalate. This monitoring operates around the clock, independent of business hours or time zones. When a security incident is confirmed, Xoxoday’s incident response protocol requires that your organization receives formal notification within 24 hours. This window begins from the point of internal validation—not initial detection—so the communication your team receives is accurate and actionable rather than speculative. Notifications cover the nature of the incident, the systems affected, and the remediation steps already under way.What the notification process looks like in practice
Consider an organization running Xoxoday alongside Workday for HR workflows or SAP SuccessFactors for performance management. If a security event were detected affecting data exchanged across those integrated systems, Xoxoday’s security team would investigate and contain the issue, then dispatch a structured notification to your designated contacts within the 24-hour commitment—while simultaneously managing internal remediation. Your IT and HR teams receive the information needed to activate your own business continuity or incident response procedures without delay. For organizations using Microsoft Teams or Slack to surface recognition moments, Xoxoday’s monitoring covers the back-end infrastructure where sensitive engagement and employee data is processed. You are not dependent on self-discovery to learn that something has occurred.Alignment with SOC 2 Type II and ISO 27001
Xoxoday’s incident response practices are built to satisfy the requirements of SOC 2 Type II and ISO 27001, both of which mandate documented, repeatable procedures for detecting, managing, and communicating security events. These certifications are externally audited, which means the 24-hour notification commitment is a verified operational control—not an internal policy aspiration. Organizations subject to their own compliance obligations can reference these standards when assessing how Xoxoday fits within their third-party risk management framework.What this means for IT administrators and HR leaders
IT administrators and HR leaders managing access to Xoxoday’s rewards and recognition capabilities can rely on structured communication in the event of an incident. Xoxoday handles the detection and initial response; your team receives timely, formal notice with enough context to take coordinated action within your own governance frameworks. This shared-responsibility model ensures that critical information does not remain siloed within Xoxoday’s internal teams.Learn more: Xoxoday Help Centre — Data, security & policy
What security certifications does Xoxoday hold?
Understand how Xoxoday’s SOC 2 Type II and ISO 27001 certifications govern data protection and operational security controls.
How does Xoxoday handle data encryption and storage?
Learn how Xoxoday encrypts data at rest and in transit to protect sensitive employee and organizational information.