Skip to main content
Xoxoday operates on a secure, modular architecture spanning the full rewards lifecycle—from authentication and program setup through reward delivery and redemption—with encryption and audit logging enforced at every layer.
Xoxoday’s system architecture is built on a secure, scalable, and modular foundation designed to support reward payout operations across global use cases. The architecture separates concerns cleanly across a rewards engine, transaction processing layer, compliance modules, and a set of open APIs—enabling reliable performance whether Xoxoday is deployed standalone or integrated with enterprise platforms. At the core of the architecture, the rewards engine manages catalog availability, reward selection logic, and fulfillment routing. The transaction processing layer handles real-time financial operations, ensuring every point redemption, voucher issuance, or payout event is logged, validated, and reconciled. Compliance modules enforce policy rules, spending thresholds, and jurisdiction-specific requirements, operating in parallel with transaction flows rather than as a bottleneck. Data Flow Across the Rewards Lifecycle Data moves through Xoxoday in six distinct stages: authentication, program setup, reward selection, delivery, redemption, and reporting. At the authentication stage, users and administrators are verified through SSO protocols, with session tokens generated and scoped by role. Program setup data—including budget allocations, eligibility rules, and approval workflows—is written once and referenced downstream without repeated processing. During reward selection, Xoxoday queries its catalog layer in real time, applying locale, currency, and eligibility filters before surfacing options to the end user. Delivery events trigger fulfillment workflows that route to the appropriate channel—email, SMS, or in-app notifications via integrations with Slack and Microsoft Teams. Each delivery event generates an immutable audit log entry, timestamped and hashed. Redemption data flows back through the transaction layer to reconcile balances, update reporting dashboards, and trigger downstream webhook events to connected systems such as Workday, SAP SuccessFactors, and Darwinbox. This bidirectional exchange ensures HR, finance, and operations teams see consistent data across all connected platforms. Encryption and Audit Controls Xoxoday encrypts data in transit using TLS 1.2 or higher and at rest using AES-256 encryption. Audit logging captures every state transition across the data flow—authentication attempts, program changes, reward issuances, and redemptions—providing a complete chain of custody for compliance reviews. These controls align with Xoxoday’s ISO 27001 certification and SOC 2 Type II attestation. Architecture documentation, including data flow diagrams and component-level descriptions, is available to enterprise customers and prospects through Xoxoday’s security review process. Security teams conducting due diligence can request formal documentation packages directly from Xoxoday’s security team during onboarding. Learn more: Xoxoday Help Centre — Technical requirement

How does Xoxoday encrypt data at rest and in transit?

Xoxoday applies AES-256 encryption at rest and TLS 1.2+ in transit across all platform components and integrations.

What compliance certifications does Xoxoday hold?

Xoxoday maintains ISO 27001 certification and SOC 2 Type II attestation, with documentation available for enterprise security reviews.