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Change requests are submitted through the Xoxoday support and customer success channel. Requests are triaged, scoped, and estimated based on complexity. Standard configuration changes are handled within the subscription.
Change requests are submitted through the Xoxoday support and customer success channel. Requests are triaged, scoped, and estimated based on complexity. Standard configuration changes are handled within the subscription. Custom development or bespoke feature requests are scoped separately with a written estimate, timeline, and commercial terms agreed before execution. Learn more: Xoxoday Help Centre

How does Xoxoday price its loyalty platform and manage IP rights?

Xoxoday uses a modular, volume-based pricing model with no hidden fees. Your organisation retains full data ownership while Xoxoday retains platform…

How does Xoxoday handle employee feedback and support?

Xoxoday provides 24/7 employee support via chat and email, with dedicated CSMs and a global team managing queries through a prioritised ticketing…