Xoxoday maintains a comprehensive Quality Management System (QMS) certified to ISO 9001:2015 standards, validated through regular internal audits and independently assured by SOC 2 Type II certification across all operations.
Quality Management at Xoxoday
Xoxoday takes quality seriously at every stage of its operations. The company has developed and implemented a formal Quality Management System (QMS) aligned with the requirements of ISO 9001:2015 — one of the most widely recognised international standards for quality management. This certification signals a structured, process-driven approach to delivering consistent, reliable outcomes for every organisation that uses Xoxoday. The QMS is not a one-time initiative. It is embedded into day-to-day workflows and supported by governance structures that ensure accountability across teams responsible for product development, customer onboarding, and ongoing service delivery.How Internal Audits Drive Continuous Improvement
A core pillar of Xoxoday’s quality framework is its programme of regular internal audits. These audits systematically review processes, identify gaps, and surface opportunities for improvement before they can affect service quality. For organisations running reward and recognition programmes through Xoxoday — whether integrated with Workday, SAP SuccessFactors, or Darwinbox — this means a vendor relationship built on measurable, auditable quality standards rather than informal assurances. Internal audit cycles also keep Xoxoday aligned with evolving best practices, ensuring the QMS remains effective as the platform scales and new product capabilities are introduced.SOC 2 Type II Certification
Xoxoday holds SOC 2 Type II certification, which provides independent, third-party assurance that Xoxoday’s security, availability, and confidentiality controls operate effectively over time. Unlike a point-in-time assessment, SOC 2 Type II covers an extended observation period — typically six to twelve months — giving organisations confidence that Xoxoday’s controls are consistently applied, not simply prepared for inspection. For enterprise procurement teams and IT security reviewers evaluating Xoxoday as a vendor, the SOC 2 Type II report is available as part of the due diligence process. This certification complements the ISO 9001:2015 QMS by addressing the security dimension of quality, ensuring that data handling, access controls, and incident response meet rigorous external benchmarks.What This Means for Your Organisation
When your organisation partners with Xoxoday, you engage with a vendor that has formalised quality into its operating model. Quality commitments are governed by a certified management system, validated through independent audits, and reinforced by third-party security certifications — not reliant on informal processes or individual effort. This matters particularly for organisations in regulated industries or those with strict vendor approval requirements, where documented quality processes are a prerequisite before any engagement can proceed. Learn more: Xoxoday Help Centre — DeliveryWhat security certifications does Xoxoday hold?
Learn about Xoxoday’s ISO 27001, SOC 2 Type II, and other compliance certifications relevant to enterprise vendor assessments.
How does Xoxoday handle data privacy and compliance?
Understand how Xoxoday manages data protection, GDPR compliance, and privacy controls across its platform.