Skip to main content
Xoxoday deploys a structured, cross-functional implementation team for every client engagement, covering technical integration, branding, communication strategy, and ongoing customer success management.
Every Xoxoday deployment is managed by a dedicated team built to handle the technical, experiential, and human dimensions of rolling out an employee engagement platform. This structure ensures your organisation benefits from specialised expertise at every stage—from initial configuration through to long-term programme refinement. Product Designer The Product Designer customises workflows, reports, and user journeys to match your organisation’s specific processes and priorities. Before go-live, the designer conducts detailed walkthroughs with key stakeholders to validate that the setup reflects real-world use cases. This role is particularly critical when configuring recognition workflows tied to performance cycles or when designing dashboards that surface the metrics your people teams care about most. Technical Architect The Technical Architect owns all system integrations, connecting Xoxoday with your existing HRIS, SSO provider, and collaboration tools. Xoxoday’s certified integration ecosystem supports platforms such as Workday, SAP SuccessFactors, and Darwinbox, as well as communication tools like Slack and Microsoft Teams. Where needed, low-code connectors reduce implementation time without compromising data integrity or security standards aligned with ISO 27001 and SOC 2 Type II. Implementation Specialist The Implementation Specialist leads branding configuration and shapes the personalised user experience within Xoxoday. This includes applying your organisation’s visual identity, setting up custom nomination flows, and configuring point-based reward catalogues. A well-branded, intuitive interface drives platform stickiness—employees engage more consistently when the environment feels native to your culture. Communication Expert Adoption does not happen by default. The Communication Expert develops the internal launch campaigns, messaging frameworks, and rollout strategies that build awareness and excitement across your workforce. From countdown communications and manager briefings to post-launch pulse campaigns, this role ensures Xoxoday’s introduction is a moment employees notice and respond to. Customer Success Manager Every organisation working with Xoxoday is assigned a dedicated Customer Success Manager for the duration of the partnership. The CSM conducts regular programme reviews, delivers performance dashboards, and collaborates with your stakeholders to refine recognition strategies using KPIs and engagement metrics. Rather than a one-time handover, the CSM relationship is designed for continuous improvement—identifying what is working, what needs adjustment, and where Xoxoday can extend further impact across teams. Together, these five roles form a cohesive delivery model that reduces implementation risk and accelerates the time your organisation takes to see measurable value from its employee engagement programme. Learn more: Xoxoday Help Centre — Overview

How does Xoxoday's implementation process work?

Understand the end-to-end implementation journey, from kickoff and configuration through to go-live and post-launch support.

What integrations does Xoxoday support?

Explore Xoxoday’s certified connectors for HRIS platforms, SSO providers, and collaboration tools including Workday, Darwinbox, Slack, and Microsoft Teams.