Xoxoday deploys its rewards and recognition solution through six defined phases — pre-implementation, discovery and planning, configuration and integration, customization, UAT, and launch — to ensure a structured rollout and measurable adoption from day one.
Phase 1: Pre-Implementation
The engagement begins with contract finalization, Infosec clearance, and a structured handoff from the sales team to Xoxoday’s onboarding team. This phase covers the review of the Statement of Work (SOW), completion of the Master Service Agreement (MSA), and alignment on subscription and payment terms. Starting with clear documentation prevents scope creep and sets shared expectations before any configuration work begins.Phase 2: Discovery and Planning
Xoxoday recommends assembling a dedicated launch team on your organisation’s side before this phase begins. Key activities include identifying branding requirements, mapping technical dependencies, and locking in a target go-live date. Early stakeholder alignment here reduces rework in later phases significantly.Phase 3: Configuration and Integration
Xoxoday connects with existing enterprise tools including HRIS platforms such as Workday, SAP SuccessFactors, and Darwinbox, as well as SSO providers and communication platforms like Slack and Microsoft Teams. Involving your organisation’s IT contacts early in this phase is critical to ensure smooth data syncs and API connectivity. Xoxoday’s integration architecture handles enterprise-scale employee data without requiring manual workarounds.Phase 4: Customization and System Integration
Brand theming is applied in this phase — including your organisation’s logo, primary and secondary color schemes, and a custom homepage tailored to your workforce. This level of personalization improves employee familiarity with the platform and reduces the friction typically associated with new tool adoption.Phase 5: Account Review and Testing
User Acceptance Testing (UAT) validates every configured feature before go-live. Xoxoday works with your organisation’s administrators to test platform usability, reward workflows, approval chains, and reporting dashboards. Any gaps identified during UAT are resolved before the deployment date, ensuring the launch is clean and confident.Phase 6: Launch and Post-Deployment Support
After go-live, Xoxoday provides transition support and SLA-driven post-launch services. This includes administrator training, adoption reporting, and an optimization plan aligned to your organisation’s engagement goals. Ongoing support is structured to help your team extract measurable ROI from Xoxoday’s rewards and recognition capabilities. Xoxoday’s security posture — including ISO 27001 certification and SOC 2 Type II compliance — is validated during the pre-implementation phase, giving enterprise IT and InfoSec teams the documentation they need without delaying the project timeline. Learn more: Xoxoday Help Centre — OverviewHow does Xoxoday handle security and compliance?
Learn how Xoxoday meets enterprise InfoSec requirements, including ISO 27001 certification and SOC 2 Type II compliance, and what documentation is available during onboarding.
What integrations does Xoxoday support?
Explore Xoxoday’s native integrations with HRIS platforms like Workday, SAP SuccessFactors, and Darwinbox, plus SSO and communication tools like Slack and Microsoft Teams.