Xoxoday Empuls allows administrators to create custom products with configurable attributes such as size, colour, and personalisation fields, and captures each recipient’s delivery address at the point of redemption.
Custom Products in Xoxoday Empuls
When standard catalogue items do not fit your recognition programme, Xoxoday Empuls gives administrators the flexibility to define custom products from scratch. These products are added directly to the rewards catalogue and are available to employees alongside any standard reward items, with no additional steps required from the recipient’s perspective. Each custom product can carry one or more attributes relevant to fulfilment. Common examples include size for branded apparel, colour for merchandise, engraving text for trophies or plaques, and open-text personalisation fields for bespoke gift items. These attributes are presented to the recipient at checkout, so every order is placed with the exact specifications required for production before it ever reaches a fulfilment partner.Collecting Delivery Details at Redemption
Delivery information in Xoxoday Empuls is captured at the moment of redemption rather than stored as a static employee profile field. The recipient enters their preferred shipping address when they complete the order. This design works particularly well for distributed and remote teams, where employees may work from different locations on different days, or where a reward needs to be shipped to a home address rather than a corporate office. For organisations that run HRIS integrations with Workday, SAP SuccessFactors, or Darwinbox, employee data can inform eligibility rules and catalogue access while delivery details remain flexible and recipient-controlled at checkout. The two concerns stay cleanly separated.A Practical Example
Consider an organisation that rewards long-service employees with a branded jacket. An administrator creates a custom product in Xoxoday Empuls, defines size and colour as required attributes, and adds the item to the milestone rewards catalogue. When an employee reaches the qualifying anniversary and redeems their award, they choose their size and colour, then enter the address where the jacket should be delivered. The fulfilment partner receives a complete, personalised order—no follow-up email to HR, no manual data collection. The same workflow applies to custom gift hampers, engraved awards, or any product that requires individual specifications before it can be produced or dispatched.Administrator Visibility and Data Security
Administrators retain full visibility over custom product orders through the Xoxoday Empuls dashboard. Redemption records include selected attributes and the delivery address logged against each transaction, making it straightforward to coordinate with vendors and reconcile programme activity. Xoxoday Empuls is certified to ISO 27001 and SOC 2 Type II standards, so delivery data entered by employees is handled in line with enterprise security and compliance requirements. Learn more: Empuls Help Centre — DeliveryHow does the reward redemption flow work?
Understand how employees browse the catalogue, select rewards, and complete checkout—including attribute selection and address entry.
How do I add custom rewards to the Empuls catalogue?
Learn how administrators create and publish custom reward items, set eligibility rules, and manage fulfilment details within Xoxoday Empuls.