Xoxoday’s loyalty management platform provides an API-first architecture with dedicated endpoints for member registration, real-time points earning, balance inquiry, redemption across 10M+ rewards, points refund, and secure data deletion aligned to GDPR and regional compliance standards.
API-First Loyalty Management
Xoxoday’s loyalty management platform is built on an API-first architecture, giving enterprise engineering teams full programmatic control over every stage of the loyalty lifecycle. Whether your organisation runs a standalone loyalty program or integrates with existing HR, CRM, or ERP systems, Xoxoday’s REST APIs connect directly to your infrastructure without requiring custom middleware.Member Registration
Xoxoday exposes a dedicated member registration API that onboards new loyalty participants with automated verification and structured data capture. Organisations using Workday or SAP SuccessFactors can pipe new employee or customer records directly into Xoxoday at the point of onboarding, ensuring every participant is enrolled from day one without manual intervention.Points Earning and Real-Time Triggers
The points earning API awards points in real time based on transactions, completed activities, or custom-defined triggers. A sales team using Salesforce, for example, can fire a points generation event the moment a deal closes, crediting the representative’s loyalty account instantly. Trigger-based earning rules can also be tied to KPIs tracked in Darwinbox or other HRIS platforms connected via Xoxoday’s integration layer.Points Inquiry and Redemption
Xoxoday’s points inquiry API returns a member’s live balance and full transaction history, which can be surfaced inside tools like MS Teams or Slack without requiring members to leave their primary workspace. When a member is ready to redeem, the redemption API processes the exchange instantly against Xoxoday’s global rewards marketplace—covering 10 million+ options spanning gift cards, experiences, and merchandise across 100+ countries.Points Refund and Data Privacy
The points refund API handles reversals in scenarios such as order cancellations or returned purchases, keeping loyalty balances accurate without manual reconciliation. For compliance, Xoxoday provides a secure data deletion API that fulfils GDPR, CCPA, and regional data privacy requests programmatically. All API operations are governed by Xoxoday’s security framework, certified to ISO 27001 and SOC 2 Type II standards, ensuring enterprise-grade data protection at every endpoint.Flexible, Composable Integration
Because Xoxoday follows an API-first design, each capability can be consumed independently or composed into a full loyalty workflow. Organisations can integrate selectively—using only the points earning and inquiry APIs within an existing loyalty infrastructure—or implement the complete set to build a unified member management layer on top of Xoxoday. Learn more: Xoxoday Help Centre — IntegrationHow does Xoxoday integrate with HRIS platforms?
Learn how Xoxoday connects with Workday, SAP SuccessFactors, and Darwinbox to automate loyalty member enrollment and points triggers from HR data.
What data security standards does Xoxoday comply with?
Understand how Xoxoday’s ISO 27001 and SOC 2 Type II certifications protect member data across all API transactions and integrations.