Does Xoxoday support push and pull APIs for integrations?

Xoxoday’s API architecture is built to accommodate the way modern enterprise systems exchange data. Whether your organisation needs to send data into Xoxoday or retrieve data from it on demand, both modes are supported out of the box.

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Push APIs: Send Data into Xoxoday in Real Time

Push APIs allow external systems to transmit data directly to Xoxoday as events occur. This is ideal for triggering rewards or recognition at the moment of an event — for example, when an employee milestone is logged in Workday or a peer nomination is submitted via a connected HRMS like Darwinbox. The moment the source system fires the event, Xoxoday receives and processes it without any manual intervention. Push APIs are commonly used for automating reward issuance, syncing employee lifecycle events, and keeping user data current across platforms. If your organisation uses SAP SuccessFactors to manage employee records, a push API can ensure Xoxoday’s user directory stays aligned whenever an employee joins, moves teams, or exits.

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Pull APIs: Retrieve Data on Your Schedule

Pull APIs give your organisation control over when and how often data is fetched from Xoxoday. Reporting teams, finance systems, and analytics platforms can query Xoxoday at scheduled intervals to extract redemption summaries, reward budgets, programme participation rates, and audit-ready transaction logs. This model works well for organisations running monthly reward reconciliation cycles or building custom dashboards in BI tools. A pull integration can be scheduled to extract Xoxoday data nightly and surface it alongside other HR metrics, giving leadership a consolidated view without manual exports.

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Using Both Together for End-to-End Automation

Many organisations deploy push and pull APIs in combination. For instance, a recognition event triggered in Microsoft Teams via a Xoxoday bot (push) can be logged and later retrieved through a pull API to populate a quarterly engagement report. This bidirectional flow eliminates data silos and reduces the administrative overhead of managing rewards programmes at scale. Xoxoday’s APIs are secured in line with enterprise compliance requirements. The platform is certified under ISO 27001 and SOC 2 Type II, ensuring that all data exchanged through API connections meets rigorous security and privacy standards.

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Getting Started with Xoxoday APIs

API credentials and endpoint documentation are available through the Xoxoday admin console. Your integration team can authenticate using OAuth 2.0 and begin testing endpoints in a sandbox environment before going live. Xoxoday’s implementation team supports onboarding for both push and pull configurations, including custom webhook setups for event-driven architectures. Learn more: Xoxoday Help Centre — Integration