Xoxoday Loyalife, as the service provider, assumes full compliance responsibility for the platform, covering data protection standards, regulatory requirements, and security certifications so your organisation can deploy with confidence.
What “full responsibility” means in practice
Xoxoday Loyalife owns and maintains all compliance obligations related to the platform’s infrastructure, data handling, and security posture. This includes achieving and renewing certifications such as ISO 27001 and SOC 2 Type II, ensuring the platform meets GDPR requirements for data subjects in the EU, and adhering to applicable data localisation and privacy laws across the regions where the platform operates. Your organisation does not need to independently audit Xoxoday Loyalife’s underlying infrastructure or negotiate compliance terms at the infrastructure layer. Xoxoday Loyalife provides attestation reports, data processing agreements (DPAs), and compliance documentation directly to enterprise customers on request.How this works across integrations
Xoxoday Loyalife integrates with HR systems including Workday, SAP SuccessFactors, and Darwinbox, as well as communication tools like Slack and MS Teams. In every integration, the compliance boundary is clearly defined: Xoxoday Loyalife is responsible for how data transits and is stored within the loyalty platform, while the connected system retains responsibility for its own environment. For example, when employee recognition data flows from SAP SuccessFactors into Xoxoday Loyalife to trigger a loyalty milestone reward, Xoxoday Loyalife ensures that data is encrypted in transit and at rest, processed only for the stated purpose, and retained in accordance with the agreed data retention policy — all without placing that burden on your HR or IT team.Why this matters for enterprise procurement
Many enterprise procurement cycles stall when vendors share compliance responsibility ambiguously across layers. Xoxoday Loyalife eliminates that ambiguity. Your legal and security teams receive clear contractual ownership of compliance obligations, a signed DPA, and access to the latest compliance reports — making it straightforward to satisfy internal governance reviews and external audits. Organisations operating in regulated industries or jurisdictions with strict data residency requirements can rely on Xoxoday Loyalife to maintain the certifications and controls required to deploy the platform within those constraints.Staying current
Compliance is not a one-time checkpoint. Xoxoday Loyalife continuously monitors changes to relevant regulations and updates its controls, processes, and certifications accordingly. Customers are notified of material changes that affect data processing, and updated documentation is made available through the compliance pack shared during onboarding and upon renewal. Learn more: Xoxoday Loyalife Help Centre — GeneralWhat security certifications does Xoxoday Loyalife hold?
Learn about Xoxoday Loyalife’s ISO 27001, SOC 2 Type II, and GDPR compliance posture.
How does Xoxoday Loyalife handle data privacy and GDPR?
Understand how Xoxoday Loyalife processes, stores, and protects personal data under GDPR and similar frameworks.