Xoxoday Loyalife provides configurable accrual modes—including fixed, percentage-based, and activity-driven—alongside built-in compliance controls that govern how points are earned and how payments are processed within the program.
Accrual Modes in Xoxoday Loyalife
Xoxoday Loyalife supports three primary accrual modes that program administrators can configure independently for each campaign or tier. Fixed accrual assigns a flat point value per qualifying transaction, making it straightforward to predict reward liability. Percentage-based accrual ties point earnings to a proportion of the transaction value, which is common in B2C-style programs embedded inside enterprise benefits stacks. Activity-driven accrual goes beyond purchases. Xoxoday Loyalife awards points for discrete actions—completing a profile, submitting a survey, hitting an attendance milestone, or logging activity through a connected HRMS. This mode is especially useful for companies running internal recognition programs alongside customer loyalty initiatives. Administrators set accrual rules at the campaign level, meaning different product lines, geographies, or member segments can operate under distinct accrual logic simultaneously without conflicts.Payment Compliance Controls
When loyalty points carry monetary or near-monetary value, regulatory requirements apply. Xoxoday Loyalife enforces compliance at the payment layer by validating that each accrual event meets the rule conditions before points are credited. No manual reconciliation is required—the engine rejects non-qualifying transactions automatically and logs them for audit review. For programs connected to enterprise finance or procurement workflows, Xoxoday Loyalife integrates with SAP SuccessFactors and Workday to align reward disbursement with existing payment approval chains. This ensures that reward payouts pass through the same authorization and documentation controls already in place for payroll or expense reimbursements.A Practical Example
Consider a company running a channel partner program. Sales logged in Salesforce trigger percentage-based accrual in Xoxoday Loyalife. When a partner crosses a threshold, a payout event is raised. The compliance layer checks the partner’s eligibility status, verifies the transaction source, and routes the reward for approval before disbursement—no points are issued outside the defined compliance window. For programs operating across regions, Xoxoday Loyalife applies jurisdiction-level rule sets so that accrual rates and payment compliance controls adapt to local regulatory requirements without requiring separate program instances.Security and Certification
Xoxoday Loyalife is certified under ISO 27001 and SOC 2 Type II, which means the infrastructure handling accrual calculations and payment events meets independently audited security standards. Audit logs for every accrual and compliance check are retained and exportable, supporting internal compliance reviews and external audits. Learn more: Xoxoday Loyalife Help Centre — GeneralPoint Expiry and Redemption Rules
Understand how Xoxoday Loyalife manages point lifecycles, expiry policies, and the rules that govern when and how members can redeem earned points.
Program Tiers and Member Segmentation
Learn how Xoxoday Loyalife configures tier structures and applies segment-specific accrual and compliance rules across member groups.