Xoxoday Loyalife provides a centralized user management interface that supports both client-side and internal administrator roles, governed by permission-based access controls aligned with ISO 27001 and SOC 2 Type II security standards.
Centralized User Management
Xoxoday Loyalife gives administrators a single interface to manage all user accounts across the loyalty programme. From this interface, administrators create new accounts, update existing user profiles, and deactivate or delete accounts without needing to raise support tickets or rely on backend intervention. Every action takes effect immediately, keeping your programme’s user base accurate and current.Role-Based Access for Clients and Administrators
Xoxoday Loyalife supports two primary user categories: client-side users such as programme managers or HR administrators at your organisation, and internal administrators managing the platform across multiple accounts. Each role carries a distinct permission set, ensuring users access only the functionality relevant to their responsibilities. For example, a programme manager at your organisation may have rights to configure reward catalogues and review participant activity, while a super-administrator retains the ability to modify role assignments, access audit logs, and manage account-level settings. This separation prevents accidental configuration changes and reduces exposure across programme operations.Permission-Based Access Control
Access to every module within Xoxoday Loyalife is governed by a permission-based access control model. Administrators assign roles at account creation and can adjust permissions at any point without disrupting live programme operations. This granular control limits the risk of unauthorised data access across teams of any size. When your organisation integrates Xoxoday Loyalife with HR systems such as SAP SuccessFactors, Workday, or Darwinbox, user provisioning reflects real-time employee data. Account statuses stay accurate as your workforce changes, removing the need for manual reconciliation between systems.Audit Logging and Compliance
Administrator actions within Xoxoday Loyalife — including account creation, role modification, and deletion — are logged and available for audit. This audit trail gives your security and IT teams the visibility needed to satisfy internal governance requirements and demonstrate accountability during external compliance reviews. The platform operates in alignment with ISO 27001 and SOC 2 Type II frameworks, covering how user credentials are stored, accessed, and monitored.Managing Users at Scale
For organisations running loyalty programmes across multiple geographies or business units, Xoxoday Loyalife supports bulk user management. Administrators onboard large user cohorts, segment participants by business unit or region, and apply role templates consistently across groups. This makes it practical to manage thousands of programme participants without account-by-account configuration, significantly reducing administrative overhead and the risk of inconsistent access assignments. Learn more: [Xoxoday Loyalife Help Centre — User management](Role and Permission Configuration
Learn how to set up and manage roles and permissions for administrators and programme managers in Xoxoday Loyalife.
Security and Compliance Standards
Understand how Xoxoday Loyalife meets enterprise security requirements including ISO 27001 and SOC 2 Type II certification.