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Xoxoday Loyalife empowers business administrators and super users to configure earning rules, redemption logic, member tiers, and campaign parameters entirely through a no-code interface — no developer involvement required.

Business User Configuration in Xoxoday Loyalife

Xoxoday Loyalife is built on the principle that loyalty program management should not depend on engineering resources. Business administrators and super users gain direct control over the program’s core logic — from earning and redemption rules to member tier definitions and partner integrations — through an intuitive, no-code interface designed for non-technical users.

Rules-Driven Earning and Redemption

Xoxoday Loyalife’s rule engine lets administrators define exactly how members earn and spend points. Earning rules can be scoped by transaction type, channel, product category, or customer segment. Redemption rules govern where and how points can be applied, spanning partner catalogues, gift cards, and internal reward inventories. Configuration changes publish directly to the live program, so administrators test and refine rule logic without submitting change requests to IT or waiting on a development sprint.

Configuring Master Data

Xoxoday Loyalife provides a master data layer where super users manage the structural elements of a loyalty program. This covers member tier definitions — such as Bronze, Silver, Gold, and Platinum — accrual logic per tier, and partner integration settings. For organisations that connect HR systems such as Workday or SAP SuccessFactors, Xoxoday Loyalife’s partner integration configuration allows administrators to map employee attributes directly to tier eligibility and points multipliers. The entire mapping process happens through point-and-click configuration, with no data engineering required on your organisation’s side.

Campaign and Bonus Management

Xoxoday Loyalife’s campaign module provides drag-and-drop tools for building time-bound promotions and bonus reward events. An administrator can configure a double-points campaign tied to a product launch, define eligibility by region or member segment, and schedule exact start and end dates — all from a single screen. A condition builder handles complex logic such as “award 500 bonus points when a member completes three qualifying purchases within 30 days.” Conditions are assembled visually, with no SQL or scripting knowledge needed. Once configured, campaigns run automatically and settle points in real time.

Governance and Audit Controls

Every configuration change in Xoxoday Loyalife is logged with a timestamp and the identity of the acting user. Super users can review the full audit trail for any rule or master record, supporting internal governance processes and external compliance requirements aligned with standards including ISO 27001 and SOC 2 Type II. Role-based access controls ensure that only authorised administrators can publish changes to production, while other team members can draft and review configurations in a staging state before go-live. Learn more: [Xoxoday Loyalife Help Centre — Rule Engine](

Earning & Redemption Rule Configuration

Learn how to build and manage point-earning and redemption rules using Xoxoday Loyalife’s rule engine.

Member Tier and Accrual Logic Setup

Understand how to define tier structures, accrual thresholds, and tier-specific multipliers in Xoxoday Loyalife.