Xoxoday Loyalife supports four reward types — digital vouchers, discounts, loyalty points, and physical prizes — each redeemable across retail, online, and mobile channels through a single omnichannel loyalty platform.
Digital Vouchers
Digital vouchers are pre-loaded codes or links that recipients redeem directly with a brand or retailer. Xoxoday Loyalife integrates with thousands of global and regional brands, making it straightforward to issue vouchers across popular categories such as dining, travel, entertainment, and e-commerce. Because delivery is instant and fully digital, vouchers are a low-friction reward for time-sensitive or high-volume campaigns.Discounts
Discount rewards allow program members to unlock price reductions at the point of purchase, online or in-store. Xoxoday Loyalife lets administrators configure percentage-based or flat-value discounts tied to specific membership tiers, purchase thresholds, or promotional windows. A retail organisation might, for example, activate a Tier 2 discount automatically once a member crosses a defined points balance within a rolling quarter.Loyalty Points
Loyalty points form the backbone of most ongoing engagement programs. Xoxoday Loyalife tracks accrual and redemption in real time and supports multiple earning rules — including transaction-based, behaviour-based, and referral-based triggers. Points balances sync automatically when Xoxoday Loyalife is connected to HR and ERP platforms such as SAP SuccessFactors or Darwinbox, keeping member records consistent across systems without manual reconciliation.Physical Prizes
For high-value milestones or premium tier rewards, Xoxoday Loyalife supports physical prize fulfilment. Merchandise, gift boxes, and branded items can be added to the rewards catalog and dispatched directly to a recipient’s verified address. Physical prizes are especially effective in annual recognition programs where a tangible reward reinforces the significance of the achievement.Omnichannel Redemption
All four reward types are redeemable across retail, online, and mobile channels. Xoxoday Loyalife’s omnichannel architecture means a member who earns points through an in-store transaction can redeem a digital voucher through the mobile app on the same day. Program administrators can restrict redemption channels per reward type, giving full control over the member experience without managing separate systems for each channel. For organisations using Slack or Microsoft Teams as their primary communication layer, Xoxoday Loyalife delivers in-app reward notifications so members receive balance updates and redemption confirmations without leaving their day-to-day workflow. Learn more: Xoxoday Loyalife Help Centre — Reward mechanicsHow loyalty points accrual rules work
Learn how Xoxoday Loyalife calculates and assigns points based on transaction, behaviour, and referral triggers.
Omnichannel redemption in loyalty programs
Understand how Xoxoday Loyalife unifies reward redemption across retail, online, and mobile touchpoints.