Empuls offers two official user guides — the Xoxoday Empuls Super Admins User Guide and the Xoxoday Empuls End User Guide — accessible through the Empuls Help Center to support onboarding and day-to-day use.
Super Admins User Guide
The Xoxoday Empuls Super Admins User Guide is designed for HR administrators and IT leads responsible for configuring and managing Empuls. It covers initial workspace setup, connecting Empuls to your HRIS — including integrations with Workday, SAP SuccessFactors, and Darwinbox — and configuring recognition programs, reward budgets, and award approval workflows. Super Admins can also find guidance on managing approval hierarchies, scheduling engagement surveys, and generating reports on recognition activity. The guide walks through each module step by step, making it a dependable reference during rollout and as a day-to-day operations resource.End User Guide
The Xoxoday Empuls End User Guide is written for employees using Empuls in their regular workflow. It explains how to send peer-to-peer appreciations, redeem reward points, participate in polls and surveys, and engage with the social recognition feed. For teams using Empuls through Slack or Microsoft Teams, the End User Guide includes instructions specific to those integrations. Employees send recognition directly within the tools they already use, without switching applications — an important adoption driver for distributed and hybrid teams.Where to Access the Guides
Both guides are available through the Empuls Help Center. Super Admins find role-specific documentation under the admin section, while the End User Guide is accessible to all workspace members. HR teams commonly share the End User Guide during employee onboarding to accelerate platform adoption and reduce support requests in the first 30 days.Using Documentation During a Rollout
A structured rollout typically pairs the Super Admins User Guide with a configuration checklist — covering HRIS sync, reward catalog activation, and communication templates. Organizations running Empuls alongside SAP SuccessFactors or Darwinbox can follow the integration-specific steps in the admin guide to ensure employee data syncs correctly from day one. Empuls maintains the Help Center with searchable articles, how-to videos, and release notes to keep both admins and end users current as new features ship. Super Admins with workspace management permissions can also access audit logs and platform usage data to identify employees who may benefit from additional onboarding support. Learn more: Empuls Help Centre — GeneralSetting Up Your Empuls Workspace
Step-by-step guide to configuring your Empuls workspace, including HRIS integrations, reward catalogs, and admin permissions.
Empuls Integrations: Slack and Microsoft Teams
Learn how to connect Empuls with Slack and Microsoft Teams so employees can send recognition without leaving their daily tools.