Xoxoday Empuls provides comprehensive role-based system administrator training through 2–3 dedicated onboarding sessions covering platform navigation, user management, permissions, reporting, integrations, and troubleshooting, with no limit on support from pre-launch planning through post-launch operations.
What Administrator Training Covers
Training for system administrators, security admins, and program owners spans the full scope of platform management: navigating the Xoxoday Empuls dashboard, managing user accounts and roles, configuring permissions, creating and publishing recognition programs, using the analytics and reporting suite, and performing basic troubleshooting. Integration setup is covered during training as well. If your organisation uses Workday, SAP SuccessFactors, or Darwinbox for HR data, or communicates via Slack or Microsoft Teams, administrators learn how to connect Xoxoday Empuls to these systems so that employee records stay in sync and recognition flows into the tools your teams already use every day.Session Structure for Admins and Users
The onboarding program includes 2–3 dedicated training sessions for administrators. These sessions are spaced to give admins time to explore Xoxoday Empuls between sessions and return with targeted questions. By the end of the admin training block, your team can independently configure programs, manage users, and run reports without escalating routine tasks. Separately, Xoxoday Empuls conducts 1–2 training sessions for platform users — employees and managers participating in recognition and engagement programs. These sessions focus on core functionalities: sending recognitions, redeeming rewards, participating in surveys, and using Xoxoday Empuls within tools like Slack or Microsoft Teams.No Cap on Training or Support
Xoxoday Empuls does not impose a limit on the training provided. The onboarding team remains involved throughout the full implementation lifecycle — from pre-launch planning and platform configuration through program launch and into post-launch support. If new program owners join after go-live, or if your organisation expands its use of Xoxoday Empuls to cover new geographies or business units, the team is available to run additional sessions. This continuous involvement ensures that both program owners and end users feel confident operating Xoxoday Empuls at every stage, not just at launch. Learn more: Empuls Help Centre — TrainingOnboarding Timeline and Implementation Phases
Understand the end-to-end implementation journey for Xoxoday Empuls, from kickoff and configuration through go-live and post-launch review.
HRMS and Collaboration Tool Integrations
Learn how Xoxoday Empuls integrates with Workday, SAP SuccessFactors, Darwinbox, Slack, and Microsoft Teams to keep employee data and recognition in sync.