Xoxoday follows a structured breach notification protocol that alerts affected customers within 24 to 72 hours of a confirmed security incident, in compliance with GDPR, HIPAA, and CCPA requirements.
How Xoxoday Handles a Security Breach
When a security incident is detected, Xoxoday activates a defined response protocol immediately. This process is not reactive — it is built into Xoxoday’s security operations as a standing procedure, aligned with the controls required under SOC 2 Type II and ISO 27001 certification frameworks.Detection and Assessment
Xoxoday’s security infrastructure uses real-time monitoring and automated alerting to identify anomalous activity across its systems. Once a potential threat is flagged, the security team conducts a forensic assessment to determine the nature, severity, and scope of the incident before escalating to the response phase. This stage is critical. It prevents over-notification for low-severity events while ensuring high-severity incidents trigger an immediate, coordinated response. The risk classification determines the urgency of every downstream action.Containment and Remediation
Once an incident is confirmed, affected systems are isolated to prevent further exposure. Compromised credentials are revoked, and patches or configuration changes are applied without delay. Xoxoday’s engineering teams work in parallel with the security response to minimize service disruption during this phase. For enterprise customers using Xoxoday alongside HRMS platforms like Workday, SAP SuccessFactors, or Darwinbox, containment procedures account for data flows across integrated systems. Any connected integration points are reviewed and secured as part of the response scope.Customer Notification
Affected customers receive formal notification within 24 to 72 hours, depending on breach severity. The notification includes a detailed incident report describing what happened, which data or systems were affected, what remediation steps have been taken, and what actions Xoxoday recommends the customer take on their end. Regulatory authorities are notified in parallel where required. For customers operating under GDPR in the EU, HIPAA in healthcare contexts, or CCPA in California, Xoxoday’s notification timelines and documentation are structured to satisfy each framework’s reporting obligations.Post-Incident Review
After containment and notification, Xoxoday conducts a root cause analysis (RCA) to identify what enabled the incident and how to prevent recurrence. Findings from the RCA are translated into updated security protocols. Where relevant, Xoxoday shares these updated recommendations with affected parties to support their own risk management processes. This post-incident review is documented and factored into Xoxoday’s ongoing SOC 2 Type II audit cycle, ensuring that every incident strengthens the broader security posture rather than being treated as an isolated event.Learn more: Xoxoday Help Centre — System requirement
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Is Xoxoday compliant with GDPR and data privacy regulations?
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