Xoxoday manages reward points during a demerger through a structured migration process covering data extraction, configurable point disposition (transfer, retract, or expire), automated platform deactivation, and audit-trail reporting aligned with compliance frameworks.
Data Extraction and Associate Identification
The HR or IT team identifies associates belonging to the demerged entity and prepares a structured data file containing user identifiers, business unit mapping, and current point balances. This file is shared securely with the Xoxoday support team. Xoxoday is compatible with HRIS exports from systems such as Workday, SAP SuccessFactors, and Darwinbox, which means user records can be aligned without manual reconciliation across large associate populations.Configurable Point Disposition
Xoxoday offers three policy-driven options for handling unredeemed reward points, configured at the organisation level before migration begins. Transfer to Personal Email: Points are moved to a personal email address, giving associates continued access to Xoxoday’s global reward store after their corporate account is deactivated. This preserves earned value and reduces associate grievances during a sensitive transition. Retract to Admin Wallet: Unused points are returned to the organisation’s admin wallet. Finance teams can then apply them to future programmes or include them in financial reconciliation — a standard requirement when the demerged entity operates under a separate cost centre. Expire Points: Points are set to expire on a custom date or after a defined notice period, aligned with the organisation’s rewards policy. Xoxoday triggers exit communications automatically so associates receive redemption deadlines before expiry takes effect.Platform Deactivation and Compliance
Once point disposition is confirmed and processed, affected accounts are deactivated through automated or manual workflows. Every action — data ingestion, policy selection, point movement, and account deactivation — is logged within Xoxoday’s audit trail. This documentation supports internal governance reviews and satisfies requirements under compliance frameworks such as ISO 27001 and SOC 2 Type II.Reporting and Stakeholder Communication
Xoxoday generates detailed migration reports covering the full affected population, individual point balances, and the disposition outcome for each record. These reports are delivered to HR, finance, and legal stakeholders. For organisations using Slack or Microsoft Teams, optional exit notifications can be distributed directly to associates confirming their point status and any pending redemption windows. This end-to-end process ensures that reward point migration during a demerger is transparent, policy-aligned, and fully auditable without requiring manual intervention at scale. Learn more: Xoxoday Help Centre — MigrationHow do points expiry policies work?
Configure custom expiry rules for reward points across programmes and business units.
How does admin wallet management work?
Track, allocate, and reconcile point budgets from your organisation’s centralised admin wallet.