Xoxoday delivers comprehensive onboarding training for admins and end users, plus dedicated change management resources, communication plans, and an always-available help centre—all at no additional cost.
Admin and End-User Training
Xoxoday’s onboarding team runs two to three dedicated admin training sessions covering platform navigation, user account management, settings, content management, reporting, integrations, and troubleshooting. These sessions are designed to get administrators fully operational before go-live, reducing dependency on support and building internal capability from day one. End-user training is tailored by role, focusing on the features and workflows each employee will interact with daily. Rather than a generic walkthrough, each session zeroes in on what matters—whether that’s nominating a peer for recognition, redeeming rewards, or tracking engagement milestones.Ongoing Support and Resources
After launch, Xoxoday supports your organisation through a dedicated help centre, an in-product training section, and live chat support. Detailed documentation—including user guides, how-to videos, and engagement calendars—is available on demand, so users and administrators can find answers without waiting on a support ticket. Xoxoday also provides launch communication kits and best practice guides to help your internal team sustain engagement beyond the initial rollout. These assets integrate easily into existing channels such as Slack or Microsoft Teams, enabling your HR and IT teams to reach employees where they already work.Change Management Support
Transitioning to a new recognition and rewards platform involves more than a technical migration—it requires your people to change how they work. Xoxoday’s change management approach addresses this directly, combining dedicated resources, training programmes, and structured communication plans tailored to your organisation’s specific context. Xoxoday collaborates closely with your team to understand organisational requirements, whether the change involves adopting the platform for the first time or rolling out new capabilities such as milestone automation or manager dashboards. This support extends beyond launch, providing ongoing guidance as your organisation grows into the platform and as new features are released. For organisations running HR systems like Workday, SAP SuccessFactors, or Darwinbox, Xoxoday’s onboarding team coordinates the integration setup as part of the transition plan, ensuring data flows are stable before users go live. All training sessions, support materials, change management resources, and communication kits are included at no additional cost. Learn more: Xoxoday Help Centre — Training and supportHow does Xoxoday handle platform onboarding?
Understand the end-to-end onboarding process, timelines, and what your team can expect from kickoff to steady state.
What HR and payroll integrations does Xoxoday support?
Xoxoday integrates with Workday, SAP SuccessFactors, Darwinbox, and other HRMS platforms to sync employee data automatically.