Does Xoxoday integrate with core banking systems and CRMs?

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API Architecture Built for Enterprise Systems

Xoxoday’s RESTful API framework is organised into three core categories: CPD (Customer Profile Data) APIs for managing identity and preference data, CRD (Customer Rewards Data) APIs for loyalty balances and reward catalogues, and TXN (Transaction) APIs for processing and recording reward events. Together, these form a complete integration layer between Xoxoday and the systems your organisation already relies on — without requiring custom middleware or proprietary connectors.

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Real-Time Bi-Directional Synchronisation

Xoxoday supports bi-directional data synchronisation, meaning updates flow in both directions between connected systems. When a customer completes a qualifying transaction in your core banking platform, Xoxoday instantly records the event, calculates the applicable reward, and reflects the updated loyalty balance — with no manual intervention required. The same synchronisation applies across CRM platforms and engagement tools, keeping customer profiles, transaction histories, and engagement metrics consistent everywhere.

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Compatibility Across Your Technology Stack

Xoxoday integrates with a broad range of enterprise platforms. For HRMS and workforce engagement, Xoxoday connects with Workday, SAP SuccessFactors, and Darwinbox, enabling employee recognition and incentive programmes to operate within existing HR workflows. For communications and real-time notifications, integrations with Slack and Microsoft Teams surface reward alerts and recognition events directly where your teams work. Banking cores and ERP systems connect through the same REST API layer, supporting complex data pipelines at scale.

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Security Standards That Meet Enterprise Requirements

Xoxoday’s API infrastructure is built to satisfy enterprise security and compliance requirements. All data in transit is protected with TLS encryption, and data at rest is encrypted to industry standards. Xoxoday holds certifications for GDPR, ISO/IEC 27001:2022, and SOC 2 Type II — providing the audit documentation your organisation’s security and legal teams require before go-live. Token-based authentication and role-based access controls ensure that only authorised systems interact with your API endpoints.

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Scale Across Global Operations

Xoxoday’s architecture handles millions of API calls daily without degradation in response time or data fidelity. Whether your organisation runs a single-region loyalty programme or manages distributed engagement campaigns across multiple markets and time zones, Xoxoday scales horizontally to meet demand. Learn more: Xoxoday Help Centre — Integration