Xoxoday: With Clinical Trial Management Systems

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How Xoxoday Connects with Your CTMS

Xoxoday supports seamless integration with leading Clinical Trial Management Systems through a secure RESTful API layer. Once connected, your organisation can configure and automate reward and incentive programs that respond directly to events and milestones tracked within your CTMS — without manual intervention. API endpoints are available for reward issuance, redemption tracking, and participant engagement analytics, giving your operations and clinical teams a consistent, programmatic interface to manage incentive delivery at scale.

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Rules-Based Configuration for Study Protocols

Xoxoday allows organisations to define custom reward rules that map directly to study-specific protocols and compliance requirements. For example, a participant completing a site visit milestone or submitting a required assessment can automatically trigger a reward payout — configured once and applied consistently across every eligible participant. This rules engine supports conditional logic, so your incentive structure can reflect the nuance of individual study phases, participant cohorts, or geographic markets without requiring bespoke engineering for each scenario.

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Bi-Directional Data Exchange

Beyond issuing rewards, Xoxoday supports bi-directional data exchange with your CTMS. Reward activity data — including issuance events, redemption status, and engagement metrics — is posted back into the CTMS in a structured, mappable format. This keeps reporting accurate and ensures operational transparency across both platforms without requiring manual reconciliation. Data synchronisation is handled through the same secure API layer, so your compliance and data governance teams work with a single, auditable flow of information.

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Automated Workflows and Real-Time Recognition

Xoxoday’s automated workflow engine enables real-time participant recognition as milestones are reached. Rather than batching payouts at the end of a study phase, your organisation can deliver immediate digital rewards — gift cards, prepaid options, or other catalogue items — the moment qualifying criteria are met in the CTMS. For teams operating across multiple sites or jurisdictions, this consistency in delivery removes administrative bottlenecks and reduces the risk of participant drop-off due to delayed incentive fulfilment.

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Security and Compliance Considerations

Xoxoday is certified to ISO 27001 and SOC 2 Type II standards. All API-based integrations operate over encrypted channels, and access controls are configurable at the organisation level to align with your data handling and participant privacy policies. Learn more: Xoxoday Help Centre — Integration